Hi Sellers!

As an Amazon seller, it's critical to be aware of the various scams and impersonation tactics used to target merchants on the platform. Understanding these common schemes can help you take proactive steps to protect your business.

One prevalent scam involves criminals impersonating Amazon itself. Scammers may contact you via email, phone, or text, claiming to be from Amazon customer service or another official department. Their goal is to trick you into providing sensitive information like login credentials, financial data, or access to your seller account. These fraudsters often create a false sense of urgency to pressure you into complying. Another frequent tactic is instructing you to make payments or purchases outside of the official Amazon channels. To avoid falling victim, never share personal or account details in response to unsolicited communications.

If you receive a suspicious message claiming to be from Amazon, report it immediately to reportascam@amazon.com. This helps Amazon investigate the issue and shut down these fraudulent activities. Additionally, regularly reviewing your order history, payments, and seller account activity can allow you to quickly identify and address any unauthorized or suspicious behavior. By taking these proactive security measures, you can effectively safeguard your Amazon business from costly scams.

For more information, see the Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon page.

Ken