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What name I can use on my product packaging
by Seller_XeJoRlodu8Qtx

Hello, My name is Varinder.

I created my seller account but I don't have any brand name. I just want to buy different categories of product from Alibaba and sell it on the Amazon. What name can I use on my product packaging? Will it be my storefront name or do I have to register my brand name? Please help me with this because I don't know where I can get help from.

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Approval to Sell Product in Grocery Category
by Seller_TWOtmKXQFi3JM
Amazon replied

I've sold my product on Amazon last year successfully, spend money on ads, built a customer base, got 5 star reviews, have a healthy shop, and then.......

This year my product has been deactived and its telling me to get approval for the grocery category which i have never sold under. So i submitted a application and got an email saying we received your app we will get back to you in 2 to 3 days. I've been getting the same email for 2 months. No one helps me. I keep getting scripted emails in reply, without any care for my situation.

Im sitting my alot of stock, i just want to sell my products. Can someone help?

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I ensured my account performance was healthy, but the three products that arrived in my UK marketplace store on July 2nd had no listing price (buy box), which is causing me significant distress. Even after contacting Seller Support via a case, the representative provided no effective solution. My Account Manager assisted me, but there was still no change to the situation – my products remain without a buy box. I sincerely request experienced Amazon sellers to offer suggestions or advice regarding my situation.

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Being charged fees twice
by Seller_hIG9BsbX4DjYe
Amazon replied

Hi all

We are being charged monthly fees x 2.

They are charging our credit card and then also deducting the fee again when paying for orders. There is no contact information for queries.

Does anyone know how I can contact them to get this sorted?

thanks SH

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customer name not visible
by Seller_I8mc7A9CcmkuD

Hello, I need to issue an invoice and the customer name is not visible. What should I do?

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My Amazon account was deactivated completely due to an IP complaint to where they would not accept my invoice. I had zero sales of this item, and they were only ever listed as FBM, and I only ever had two. After many unsuccessful appeals, I got another Section 3 for Unsuitable Investigations Policy Inventory. I submitted my appeal, never heard anything back, and now when I'm trying to get my final disbursement, Amazon is saying that my account is linked to an Indian account.

I'm requesting assistance because I take selling on Amazon and its customers very seriously, and I want to get back to serving our customers and our community. I serve my country honorably in uniform, and behind my storefront. I am requesting help with my situation.

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Hello,

I am experiencing issues with the identity verification process for my Amazon.com.au seller account. I have submitted all the required official documents (ID, address proof, etc.) completely and in their original form. However, I received feedback that my documents were not accepted. Unfortunately, I was not provided with clear information about which document was rejected or the reason for the rejection.

The same documents were successfully approved on my Amazon.com, Amazon.ca, and Amazon.mx accounts without any problems. Therefore, I am confident that my documents are valid and compliant.

Additionally, due to character restrictions on Amazon.com.au (such as vowels), my account information may not exactly match the details on my official documents. In my country, the use of vowels in legal names is mandatory, and these vowels appear on my official documents.

I have contacted Amazon support to explain this situation but have yet to receive a clear response. Has anyone else experienced this issue? How can I find out which document is causing the problem?

Thank you in advance for any help or advice.

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It already charged my account and restrict my access?

It is valid international Credit Card and right country and address for the card

"Unable to charge We are not able to charge your account. Assign a valid charge method to restore full access to your seller account. "

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Hi, does Amazon AU accept ocean full container load for inbound shipments like in the US?

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Payout account and FBS
by Seller_EU73bmBpxtMHO
Amazon replied

Hi mate

How to add Payout account?

Can I store and ship products?

Cheers

Alamin

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