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Seller_pnFErgQ3A6LCZ
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Seller_yxFDzAyKSanCC
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Seller_sM3ugWru1Dny4
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Seller_vBP6S4BX0PuWA
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Seller_NWXypZbgR4KTy
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Seller_pnFErgQ3A6LCZ
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My brand application failed because Amazon says:

“We are unable to approve your Brand Registry application because there is no representative or correspondent contact information listed on the trademark record. We recommend contacting the trademark representative or correspondent listed on the trademark record to ensure contact information is up to date and publicly available.”

My trademark is registered under my name through IP Australia, and I’ve provided my correct contact details including email when I filed it.

However, I did not receive any verification email or code from Amazon.

The issue is: IP Australia does not publicly display trademark owner contact information, and there’s currently no option to make it visible to third parties.

Has anyone successfully registered a brand on Amazon Australia using a trademark from IP Australia?

Any suggestions or workarounds would be really appreciated!

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Seller_yxFDzAyKSanCC
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Hijacked Listings
by Seller_yxFDzAyKSanCC
Amazon replied

Hey everyone,

The last 2 months i keep getting fake sellers saying they are selling my brand which is impossible as it's my own brand and i have brand registery. I am the only seller of this brands. I need to keep complaining to amazon and messaging the fake sellers to remove my listing or face legal action and they finally remove it and apologise.

Is there a way i can prevent this from happening? Starting to go a little crazy with it and amazon usually takes awhile to resolve it and it's damaging business.

Thanks

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Seller_sM3ugWru1Dny4
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My picture has not been modified, and my brand name is permanently left on the product through embroidery, but why did the brand team still reject my request? Besides, I have also provided pictures of products from various angles and hand-held.But I got the same reply:The product images you provided do not display the label permanently affixed to the product or its packaging. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them. Is there an official who can give me an explanation?

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Seller_sbojr6hok44pQ
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Hi team,

My brand registry is approved for the brand "LA CRESSIDA" by Amazon but I am not connect this brand in "Manage your brands" in seller central.

By searching the brands, it's not showing my correct brand and showing the other brand alternative which is not mine.

How can I connect my brand in my seller central ?

Where can i see the my registered brand in seller central ?

Thanks

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Seller_vBP6S4BX0PuWA
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Amazon will not even look at our appeal.

Amazon have asked us to submit information, which we did.

Then they said we didn't reply so they close the appeal.

Then we contacted seller support which advised to reply to the case from the case log.

Then we have replied to the case showing a proof that we submitted the reply on time.

Amzon did not ask us to re-submit our reply with attachments but replied to us -

Your appeal request for case ID [2994421383] has been declined.

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Seller_SxmpuhavXaLqQ
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Hi,

I need help listing my branded products, but when I provide them with images of my products and packaging, they decline my listing, stating that this brand name is already listed on Amazon and that I must choose from a list. However, my logo is different, and it’s my own brand. Could you please help me with what I should do?

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Seller_NWXypZbgR4KTy
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Brand Authorisation Documents
by Seller_NWXypZbgR4KTy
Amazon replied

Hi,

We're trying to sell some phone accessories (brands such as Bellroy, Otterbox, Sprout). Are there any documents we need to submit to sell these? Hoping for some sellers who has similar experience can share their thoughts.

Thank you.

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