Dear Amazon Team,

Currently I am in the process of launching our product on Amazon but our selling applications always got declined: "We have completed our review of your application and have concluded that it does not meet the criteria for approval at the moment. We see that you are trying to create a listing for one of the brands which is currently restricted. We are currently not accepting applications to create ASIN(s) for the provided brand name."

In this case, there is no external owner, I am the owner of the product and I already purchased a UPC code for the product directly from the official GS1 website and upload it as well.

Could you please advise on the appropriate steps to have my product approved for sale on Amazon?

Thank you.

Hello, my ad was closed yesterday, the reason is that I entered the minimum age as 6, Amazon perceives it as months and asks me for a certificate.

But my product is suitable for children aged 72 months.

They tell me to update this value, but I can't do it because it is locked in my account.

I filed a lawsuit and asked them to write 72 in the minimum age section.

In response, they tell me how to do it, I already know this, but I can't do it because it is locked. Can someone with experience help me?

Hello, I want to sell powebank in my store in Canada, do I need to have a certificate for this, if a certificate is required, which certificates should I have?

Hi everyone,

I'm reaching out for some guidance regarding the OTC Medication approval process. I need to apply for approval for one of my products, which is currently listed under the "Medication & Remedies" category, but not specifically under the "OTC Medication" sub-category. Despite this, I was still asked to submit an application for OTC Medication approval.

I’ve already provided all the necessary documentation and explained to the team that my product falls under a different sub-category. Unfortunately, this explanation hasn’t resolved the issue.

My case ID is 3012397713.

I’m feeling quite frustrated and unsure of what steps to take next. Has anyone else experienced a similar situation?

Has anyone had this problem where your products category gets changed without your authorization?

Now i cannot even change my category back without getting approval for the fake category someone has changed it too.

My product has over a year worth of sales and reviews with the multivitamin category and now its under groceries and gourmet food and i cant edit my product without getting approval for grocercies and gourmet foods which i dont even want.

I've been talking to support for over a month and they havent helped one bit, always sending me scripted replies without answering any of my questions or giving me a proper explanation.

There is no Australia point of contact too so dealing with international people is difficult, they either dont care or dont understand.

Has anyone dealth with this before? Can anyone help. I dont want to lose my ranking and reviews by starting again.