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Seller_ofuB6Vs9kGwA6∙
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Seller_ofuB6Vs9kGwA6∙
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Seller_KwEWQfVSKqp3D∙
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Seller_Vy1KmyGtT7xm1∙
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Seller_FJ4qkPdOjpNB1∙
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Seller_SJ2lPb78mJVpB∙
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News_Amazon∙
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Seller_ofuB6Vs9kGwA6∙
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I don't understand the review team. I want a video call review with amazon lawyer
by Seller_ofuB6Vs9kGwA6

Even though I have all the required data on the invoice and I have proven the accuracy of my supply chain, I always get a negative response.

We want to have a video call with my lawyer.

How can we contact Amazon lawyers?

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Seller_ofuB6Vs9kGwA6∙
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Can it review 20 documents in 5 hours?
by Seller_ofuB6Vs9kGwA6

They reviewed the documents I sent to my suspended account within 5 hours. Is this possible?

The examining team is waiting for nothing to examine my documents.

Although the entire supply chain is proven by official documents. They still do not review the documents I sent.

The supplier, authorized and legal dealer of the company I supply do not accept this. The brand announces this to the world on its website, but AMAZON REVIEW TEAM has a hard time understanding this!!!!

How else can it be proven?

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Seller_ofuB6Vs9kGwA6∙
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What do you think about inauthentic?
by Seller_ofuB6Vs9kGwA6

Hello

What do you think about "inauthentic", which has been appearing on many accounts lately?

Recently, there have been many problematic product sales on Amazon, so Amazon has given this warning to many sellers.

Amazon rejects it directly without reviewing the documentation. Because of these problematic sellers, it does not examine the documents of the right sellers like us.

All of my invoices comply with the rules in Amazon policies, contain all the necessary information in the policies, are confirmed with bank documents and are from a seller approved by the brand.

WHAT ARE YOUR THOUGHTS ON THIS TOPIC?

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Seller_KwEWQfVSKqp3D∙
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Account not active and emails with orders coming to my email address???
by Seller_KwEWQfVSKqp3D

Amazon is so dumb!!!!!!

My products are not listed on dumb amazon and I still receive orders in to my email address. How totally hopeless.

Why people bother dealing with dumb amazon??? It is just a waste of time selling on amazon.

Absolutely extremely complicated. I hope that amazon will go bankrupt.

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Seller_Vy1KmyGtT7xm1∙
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Inaccurate Pricing Information. Listing Removed.
by Seller_Vy1KmyGtT7xm1
Amazon replied

We sell a book on Amazon (ASIN B0CJCKGRW1) globally, including in the USA, Europe, and the UK. We are both the brand owner and manufacturer of the book.

Recently, we received a notification about an incorrect price for the product, and our listing was suspended. Why did we receive this warning in the first place? As the manufacturer, we should have the right to set any price, correct? Our price of AUD $189 is the same across other Amazon marketplaces. Currently, another seller is buying the book from our website for AUD $189 and reselling it on Amazon using our listing (B0CJCKGRW1) for AUD $289.

Isn’t Amazon a platform dedicated to providing the best customer experience?

Despite the absurdity of this situation, we provided all the necessary documents, including proof of production quantities, delivery confirmations, receipts, and statements. We received messages on September 18, 24, and 30, as well as on October 22 and 23, stating that everything was fine and that we could proceed with sales. However, the listing remains blocked.

We’ve called customer support multiple times, but unfortunately, they lack the expertise to resolve the issue and seem unsure of what’s going on themselves.

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Seller_FJ4qkPdOjpNB1∙
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Inventory age value defaulting to 365+ for active products that is impacting sell through rate calculations.
by Seller_FJ4qkPdOjpNB1

Inventory page showing wrong Inventory age and sell through rate for all the active products.

Till yesterday overall sell through rate was around 1.6 but from this morning it has gone down to zero. And for all the products it is showing negative sell through rate and also all the products inventory age is showing as 365 days +

Looks like a bug on inventory age value calculation(defaulting to 365 days+) that is affecting sell through rate calculations.

Have already logged case with seller central but wanted to check if anyone else is experiencing this issue ? And has managed to get it fixed ?

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Seller_SJ2lPb78mJVpB∙
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Reactivation email
by Seller_SJ2lPb78mJVpB

Hi,

My account was deactivated and I have been trying to reactivate it for some time now by submitting appeals. I finally got an email saying the following:

Thank you for submitting your appeal. We have reviewed the information that you provided and have reactivated your account.

However, when I go to my account (amazon seller app) it says the account is still deactivated.

I am not sure how to reactivate my account. Do I have to do anything else?

Regards,

Shuaib

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Seller_vSx50KHJAEu5a∙
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Invalid charge method debit card
by Seller_vSx50KHJAEu5a

I did not have enough funds on one of the charges with amazon, and soon as I found out about it I rectify the issue straight away and contacted amazon in regards to my debit card but all I got in response was automated email saying 24-48 hours, but until now the matter is not resolved and it has been well over 48hours, just don't understand update and charge a debit card takes 2 seconds, but amazon seem to take forever?

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Seller_ofuB6Vs9kGwA6∙
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Please Help Ken!! The Brand said buy from this place.
by Seller_ofuB6Vs9kGwA6
Amazon replied

Hello

The brand's products were purchased from the place where the brand sent them, but Amazon does not accept this.

How to get out of this paradox?

You don't accept my invoices!!!!

Why don't you say why you don't!!!!

ARE THE PRODUCTS SOLD BY AMAZON NOT REAL???

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News_Amazon∙
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Image Manager’s country-specific features give you more control over visuals
by News_Amazon

New country-specific features in the Image Manager tool will give you more control over your product images.

You can now use the Image Manager tool in Seller Central to view and delete localised images that display in a specific country, such as images that contain text in the local language.

The new enhancements available in Image Manager are:

  • Country-specific image views: View both global and country-specific images in separate, dedicated sections of Image Manager.
  • Image deletion capability: Delete country-specific images directly from Image Manager to keep your library organised and up to date.

To get started, go to Image Manager.

You can also learn more about country-specific product images.

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