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Seller_dAqp949VJIPl3
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Seller_dAqp949VJIPl3
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Trademark rejected
by Seller_dAqp949VJIPl3

What is required to verify an Australian trademark? If there is no public email address on my trademark is there another way to get my trademark verified? Can Amazon verify the trademark by the ABN?

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Seller_LPotAgXwPlRQF
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My product is shwon active on my dashboard, but it says currently unavailable in the market place when i enter and check in amazon
by Seller_LPotAgXwPlRQF

My product is shwon active on my dashboard, but it says currently unavailable in the market place when i enter and check in amazon.

Did anybody has faced the same problem?

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Seller_oM5OXjgeel2MZ
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Need Urgent Help – Product Approval Request Continually Declined Without Clear Reason
by Seller_oM5OXjgeel2MZ

Hi everyone,

I’ve been trying to get approval to list my baby product under the "Baby Activity Gear" category for over a month now, but every time I submit the required documents and product images, the application is automatically declined.

I’ve followed all Amazon’s guidelines, including:

-Physical product photos (not computer-generated)

-Label includes business name, physical address (in Australia), product name, and model number

-Warning and usage information in the local language

-Clean and complete packaging images

-Proper tax invoice from manufacturer in China

I’ve also opened over 20 cases with Seller Support, but none of them have provided a clear answer or resolution. I’ve attached the documents many times, but the system keeps rejecting them without stating what exactly is wrong.

Has anyone gone through something similar or have any advice on what to do?

I’d really appreciate guidance from anyone who has successfully been approved for this product category.

Thank you in advance!

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Seller_dAqp949VJIPl3
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Unable to approve brand registry because there is no representative or correspondent information listed on trademark record
by Seller_dAqp949VJIPl3

You cannot publicly add contact information such as an email address or phone number to an Australian trademark.

My business address is listed.

If you can't add an email or phone number, how can a trademark be approved on Amazon?

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News_Amazon
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New requirements for personal flotation devices policy effective as if September 1
by News_Amazon

Effective as of September 1, 2025, there are new safety requirements for personal flotation devices. This change is to ensure safety and to comply with AS 4758.1:2022 or ISO 12402:2020.

You must have the appropriate compliance documentation to ensure that your products meet regulatory and policy requirements.

To avoid product deactivation, you must submit all required compliance documentation by September 1.

For more information on the policy and requirements, go to Personal flotation devices.

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News_Amazon
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We’ve made it easier to upload image files in bulk
by News_Amazon

We’ve updated our Bulk Image Upload tool so that you can add multiple images to your product detail pages more efficiently.

Previously, the tool stopped at the first error it encountered in an uploaded zipped file, requiring you to fix errors individually and re-upload the entire file after each fix.

Now, it processes all valid images and provides an error report for any rejected files. You can view and fix all errors at once before you re-upload, making the process faster with fewer repeated steps.

To use the tool, go to Bulk Image Upload.

For more information, go to Upload images in Image Manager.

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Seller_XeJoRlodu8Qtx
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What name I can use on my product packaging
by Seller_XeJoRlodu8Qtx

Hello, My name is Varinder.

I created my seller account but I don't have any brand name. I just want to buy different categories of product from Alibaba and sell it on the Amazon. What name can I use on my product packaging? Will it be my storefront name or do I have to register my brand name? Please help me with this because I don't know where I can get help from.

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Seller_QQuDlV3DUD5IG
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Error 8572
by Seller_QQuDlV3DUD5IG

Hi Amazon , I am having issue while listing due to error 8572.

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Seller_R30qGQJuIit45
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Buttons missing
by Seller_R30qGQJuIit45

add to cart and buy button not working can anyone help why this is happening?

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Seller_7ye9irRT8qNMK
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Unresolved Request for Brand Approval Since May 15 – No Progress Despite Multiple Follow-Ups (Case #3031858763)
by Seller_7ye9irRT8qNMK
Amazon replied

Hello,

I'm posting here to seek advice or support from fellow sellers and hopefully someone from the Amazon team who may be monitoring this forum.

My brand and an overseas company has entered agreement that I will be the authorized reseller in Australia backed with proper documentation. My brand/ trademark is registered both in IP Australia and in Amazon Brand Registry. The overseas company brand/trademark is registered in IP Australia.

On May 15, 2025, I submitted a brand qualification application through Amazon Australia (Support Case ID: 3031858763). Since then, I’ve received repeated updates from Seller Support (on May 15, May 21, May 27, May 31, June 6, June 10, and June 20) — all with the same message: application is still under review.

No additional documents have been requested, and I’ve followed up multiple times. After nearly 4 weeks, there has been no progress or meaningful communication, and the request remains in limbo.

I’ve already escalated this to Amazon Australia’s Country Manager, and even sent a respectful letter to Amazon CEO — but the issue still remains unresolved as of today.

If any sellers have experienced similar delays or know of ways to get additional visibility on a brand qualification case, I would greatly appreciate your insight. I’m also hoping that an Amazon team member may be able to help move this forward.

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