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Seller_HMoX4yBPGb447
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Seller_HMoX4yBPGb447
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FBA Shipment delivered on March 8 2025 to BWU2 Fulfillment Center, Still not checked in as of April 22nd. Amazon only sending template responses.
by Seller_HMoX4yBPGb447

Hi everyone,

I'm reaching out to see if anyone else has experienced a similar issue, and to kindly request assistance from an Amazon Australia moderator if possible.

Our FBA shipment containing 500 units of our product was delivered to the Amazon Fulfillment Center on March 8. We have confirmed proof of delivery from the carrier, yet the shipment has still not been checked in, and it has now been over 6 weeks.

We've contacted Seller Support multiple times (Case ID: 2999050723), but continue to receive templated responses stating the shipment is not yet eligible for reconciliation. Given the confirmed delivery and the extended delay, this situation is unacceptable and is now severely impacting our business operations.

We’ve followed all proper protocols and have been patient, but at this stage, we need real answers and immediate escalation.

Can a moderator please assist in escalating this issue internally?

Has anyone else faced similar FBA check-in delays with Amazon Australia recently?

Any advice or support from the community or Amazon team would be greatly appreciated. Thank you for your time.

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Seller_ygPHyXpGHYLSG
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how to process multi quantity order?
by Seller_ygPHyXpGHYLSG
Amazon replied

how do we process multi quantity order? I cannot fit them in one box. it has to be 2 different box but amazon easy ship creates only 1 label. how do we ship the other box?

thanks

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Seller_aSH3kxqOkQvwj
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Easy Ship
by Seller_aSH3kxqOkQvwj
Amazon replied

Hi All,

Considering Easy Ship.

Anyone want to share their experience with Easy Ship - Pros and Cons.

Would you recommend?

Thanks

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Seller_Btj2TtZFawF0c
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Shipping clothing fba, does each product variation need to be boxed separately?
by Seller_Btj2TtZFawF0c
Amazon replied

I am selling clothing of various styles, colours and sizes. Does each variation need to be boxed individually? Does each size, colour need an SKU?

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Seller_tJHTtHA1HYPZv
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PERISHABLE GOODS
by Seller_tJHTtHA1HYPZv

Hello Fellow Sellers,

I'm reaching out to see if there are any businesses utilising Amazon's FBA system for perishable goods like milk n cheese?

We would love to be able to store our product in Amazon's refrigerated facilities, and use their fantastic distribution network.

We don't necessarily want to sell on Amazon, but we want to use their distribution network.

If anyone knows about these questions, please let me know!

Cheers,

Jack

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Seller_0bYOgZt6MNHA8
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FBA POSTCODE COVERAGE
by Seller_0bYOgZt6MNHA8

i want to use amz partner carrier for picking up my fba shipment but my postcode was not coverage.

Can you guy have anyway so i can do that

Postcode 3021 St Albans

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Seller_92TiWkD1CKoQi
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Selling on Amazon FBA Australia and Mexico – Do I Need a Separate Shipment & Listing?
by Seller_92TiWkD1CKoQi
Amazon replied

Hi there, I have registered to sell on Amazon Australia and North America (Amazon FBA). When I log in to my account, I can access four stores: Australia, Canada, the US, and Mexico.

I have already created a product listing for Amazon Australia. Now, I am planning to sell the same product on Amazon FBA Mexico.

Do I need to ship my inventory directly to an Amazon fulfillment center in Mexico myself, or is there an option to transfer stock from my FBA inventory in another country?

Do I need to create a separate product listing for Amazon Mexico, or can I use the same listing I created for Australia?

Any guidance would be greatly appreciated! Thanks in advance.

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Seller_92TiWkD1CKoQi
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#mybrand on product packaging?
by Seller_92TiWkD1CKoQi
Amazon replied

Hi there, I just wanted to double check that I can I print the hashtag of my brand on my product packaging? ie #mybrand

Thank you!

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Seller_MdEt4Hv5Q2s3X
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Should I include the shipping cost into product price
by Seller_MdEt4Hv5Q2s3X
Amazon replied

Wondering if I should include the shipping cost into product price, to make the product free shipping, this is easy for customer. But this has the problem that I have to set the highest shipping cost, for some customer in metro area, that's too expensive.

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Seller_ggOyTN8czbzE0
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my Australian customers orders are coming from amazon usa
by Seller_ggOyTN8czbzE0
Amazon replied

I have an Amazon USA FBA account and recently opened an Amazon Australia FBA account to sell to local customers. I ordered products from China and shipped them to Australia, but when customers order from my Amazon Australia account, it shows that the products are being fulfilled from Amazon USA. How can I fix this issue?

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