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Seller_GnpWVjkPNh44O
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Seller_GnpWVjkPNh44O
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Product shows defective
by Seller_GnpWVjkPNh44O
Amazon replied

I have few sku needed some documents, before I send all my products become inactive, same time i have sent this products for FBA, After submitting all documents this put of 5 3 products become active and rest 2 gone into defective products, I am after amazon last 30-40 days no proper response , they send me photos of porcuts after lots of calls and email, all products looks perfect no defective, still they not acting anything and my porcust is out of stock now, what can be done in this. I m really desperate for this problem to be solved.

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Seller_RuuMH7QJFZcXZ
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Hi, does Amazon AU accept ocean full container load for inbound shipments like in the US?

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Seller_a82hBkjdG3QtJ
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Delivery date issue compared to other FBA sellers
by Seller_a82hBkjdG3QtJ
Amazon replied

Hello. I do FBA but when I compare it with other FBA sellers on the list, there is a big difference between our delivery dates. My shipment was delivered about 2 weeks ago and all the processes were completed. I have received many orders since then but this situation has not been resolved yet. What do you think could be the reason? Thank you.

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Seller_Htf42dyfiPwzG
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AMAZON LOST SHIPMENT THEN CLOSED CASE
by Seller_Htf42dyfiPwzG
Amazon replied

@Seller_5zI0wsS66MHFL

Following on from my previous thread about this same shipment...

Amazon have now closed the case and said they found 0 units in my box (that they lost).

What on planet earth is going on. I'm a 5 star seller with great reviews on my product.

I sent 50 units in, with DHL - the box was signed for by a staff member at the warehouse. Then it never went to checking in, after months of back and forth it then updated with 'shipment closed'. With 0 units being found apparently.

What can I do please Ken?

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Seller_F8iN29SvIAuCg
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Who does pallet shipping to FBA locations
by Seller_F8iN29SvIAuCg

We have some large and bulky item we want to put into FBA cant seem to find a company that ships FBA pallets or truck loads into FBA any suggestions welcome

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Seller_Ol3hHwr5nQZoj
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FBA shipment from UK
by Seller_Ol3hHwr5nQZoj

Hi

I have sent a shipment to BWU2 13 Emporium Avenue Kemps Creek, NSW 2178 AU (BWU2)

It has been sent from the UK via UPS

The tracking keeps being updated with appointment required

Any idea on how to deal with this - I would have thought UPS would know this and have a process to deal with it. I cannot book an appointment on their behalf

Any advice?

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Seller_Lgapwo9tN48e5
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How to set up fba
by Seller_Lgapwo9tN48e5
Amazon replied

How do I begin fba setup for my product and organise shippng to amazon

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Seller_hVcWGXU5dGVCC
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We have delivered 3 boxes to KSU1 on 30 March 2025 (7 days ago) after Amazon stopped accepting small parcel deliveries to BW2 centre.

As of today, the items are still not stocked and processed, 1 shipment is missing entirely (no online records).

Amazon replied to us they are investigating the issue. No updates to date. Anyone has any similar issues with KSU1?

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Seller_4LBB2l81MVQWX
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Wrong measurement of a new product
by Seller_4LBB2l81MVQWX

Hi, I have newly launched a SKU and amazon has measure my product wrong twice. I have provided photos of my product to prove that they have made a mistake but now I am just getting the same email over and over again. Please, remeasure my unit. I am the manufacturer and losing money day by day. Australia is such a small market and discouraging sellers like this is so unprofessional!

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Seller_MdEt4Hv5Q2s3X
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Amazon easy ship not updated
by Seller_MdEt4Hv5Q2s3X

Hi,

I use Amazon easy ship, the parcel was picked up on time, but the status not updated, always shows not picked up. The status only updated when the parcel delivered.

Any one have experienced the issue, and how to deal with that?

Thanks

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