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Seller_FW5bUYayOLeeb

Repeated Delays in Listing Reinstatement Despite Confirmation

Dear Moderators,

I am writing to express my deep frustration with the lack of progress and clarity regarding my suspended listing for (ASIN: B0032FSDOA). For over two months, my listing has been deactivated, and for the past month, I have received the same response from Amazon multiple times:

"We have started the process of reinstating the product detail page, and it will be active within two business days."

The most recent response from Case ID: 16701135921

This has been promised 8-10 times across various cases, yet nothing has been done.

The issue revolves around Ketoconazole, which is present in my product at less than 1%, making it a cosmetic under FDA guidelines—not an over-the-counter (OTC) drug. Despite providing all the necessary documentation, including:

  • The MOCRA number issued by the FDA: 53-909131-779493 (confirming it as a cosmetic product),
  • A letter from our FDA-approved manufacturing facility, and
  • Full ingredient documentation,

I am still met with the same repetitive responses and no actual resolution.

What makes this even more frustrating is the inconsistency. Other sellers are actively listing similar products containing Ketoconazole—clearly mentioning it in their titles and images—while my compliant listing remains unfairly suspended.

I need clear answers and immediate action:

  • Why has my listing not been reinstated despite repeated confirmations that it would be?
  • Why does Amazon provide conflicting information and fail to resolve this matter, even after all documentation has been submitted?

I have been patient long enough, but this has caused significant harm to my business. I expect this matter to be addressed immediately, and I am happy to provide additional documentation if required. However, I cannot continue to accept the repeated delays and lack of follow-through from Amazon.

Kind regards

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

78 views
23 replies
Create and manage listings
Tags:ASIN, Compliance, Listing deactivated, Product removal, detail page
10
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user profile
Seller_FW5bUYayOLeeb

Repeated Delays in Listing Reinstatement Despite Confirmation

Dear Moderators,

I am writing to express my deep frustration with the lack of progress and clarity regarding my suspended listing for (ASIN: B0032FSDOA). For over two months, my listing has been deactivated, and for the past month, I have received the same response from Amazon multiple times:

"We have started the process of reinstating the product detail page, and it will be active within two business days."

The most recent response from Case ID: 16701135921

This has been promised 8-10 times across various cases, yet nothing has been done.

The issue revolves around Ketoconazole, which is present in my product at less than 1%, making it a cosmetic under FDA guidelines—not an over-the-counter (OTC) drug. Despite providing all the necessary documentation, including:

  • The MOCRA number issued by the FDA: 53-909131-779493 (confirming it as a cosmetic product),
  • A letter from our FDA-approved manufacturing facility, and
  • Full ingredient documentation,

I am still met with the same repetitive responses and no actual resolution.

What makes this even more frustrating is the inconsistency. Other sellers are actively listing similar products containing Ketoconazole—clearly mentioning it in their titles and images—while my compliant listing remains unfairly suspended.

I need clear answers and immediate action:

  • Why has my listing not been reinstated despite repeated confirmations that it would be?
  • Why does Amazon provide conflicting information and fail to resolve this matter, even after all documentation has been submitted?

I have been patient long enough, but this has caused significant harm to my business. I expect this matter to be addressed immediately, and I am happy to provide additional documentation if required. However, I cannot continue to accept the repeated delays and lack of follow-through from Amazon.

Kind regards

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

Create and manage listings
Tags:ASIN, Compliance, Listing deactivated, Product removal, detail page
10
78 views
23 replies
Reply
23 replies
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

Please take a look

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon @Emet_Amazon @April_Amazon

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hello @Seller_FW5bUYayOLeeb,

I've heard back from my partner team that has reviewed this request. The team said that as the product is a Human topical product that contains Ketoconazole, please update your product's detail page to include the concentration % of the Ketoconazole. Once this is done, let me know, and I'll review this further with the team.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi, thank you for looking into it.

Please note the concentration of Ketoconazole has already been updated everywhere in the product detail page , in Title, Bullet, Description and Ingredients. So where else are we supposed to add it?

Please guide exactly

Thank You

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

Please also note that our product is approved by the FDA as a cosmetic and is provided with a MOCRA Number: 53-909131-779493 (also known as a Cosmetic Product Listing Number). However, Amazon keeps asking for an NDC, which we cannot have because our product is not classified as a drug.

This has happened multiple times, even though we have been selling this product for over a decade and have had to jump through hoops to get back up. We faced this same ketoconazole issue back in 2017, worked with Amazon's legal team, and were successfully reinstated.

10
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for those details. I am checking with the team and will get back to you once I have more info.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hi @Seller_FW5bUYayOLeeb,

Just following up to let you know the product has been reinstated. Please allow up to 24 hours for this to update.

I hope this helps.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon Thank you for your attention. Although its not reinstated yet. But I hope it gets in 24 hours. I will update you here

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for letting me know. I am checking with the team and will get back to you when I have more info.

Regards,

- Manny

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

It been more than 24 hours, its still deactivated. Please let me know what is the issue?

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

I am looking into this. Thanks for your patience.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon it was supposed to be reinstated within 24 hours but its been 5 days. This is what we are facing from past few months, we get this response that it will be reinstated in 2 days but it never happens.

30
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Seller_FW5bUYayOLeeb

Repeated Delays in Listing Reinstatement Despite Confirmation

Dear Moderators,

I am writing to express my deep frustration with the lack of progress and clarity regarding my suspended listing for (ASIN: B0032FSDOA). For over two months, my listing has been deactivated, and for the past month, I have received the same response from Amazon multiple times:

"We have started the process of reinstating the product detail page, and it will be active within two business days."

The most recent response from Case ID: 16701135921

This has been promised 8-10 times across various cases, yet nothing has been done.

The issue revolves around Ketoconazole, which is present in my product at less than 1%, making it a cosmetic under FDA guidelines—not an over-the-counter (OTC) drug. Despite providing all the necessary documentation, including:

  • The MOCRA number issued by the FDA: 53-909131-779493 (confirming it as a cosmetic product),
  • A letter from our FDA-approved manufacturing facility, and
  • Full ingredient documentation,

I am still met with the same repetitive responses and no actual resolution.

What makes this even more frustrating is the inconsistency. Other sellers are actively listing similar products containing Ketoconazole—clearly mentioning it in their titles and images—while my compliant listing remains unfairly suspended.

I need clear answers and immediate action:

  • Why has my listing not been reinstated despite repeated confirmations that it would be?
  • Why does Amazon provide conflicting information and fail to resolve this matter, even after all documentation has been submitted?

I have been patient long enough, but this has caused significant harm to my business. I expect this matter to be addressed immediately, and I am happy to provide additional documentation if required. However, I cannot continue to accept the repeated delays and lack of follow-through from Amazon.

Kind regards

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

78 views
23 replies
Create and manage listings
Tags:ASIN, Compliance, Listing deactivated, Product removal, detail page
10
Reply
user profile
Seller_FW5bUYayOLeeb

Repeated Delays in Listing Reinstatement Despite Confirmation

Dear Moderators,

I am writing to express my deep frustration with the lack of progress and clarity regarding my suspended listing for (ASIN: B0032FSDOA). For over two months, my listing has been deactivated, and for the past month, I have received the same response from Amazon multiple times:

"We have started the process of reinstating the product detail page, and it will be active within two business days."

The most recent response from Case ID: 16701135921

This has been promised 8-10 times across various cases, yet nothing has been done.

The issue revolves around Ketoconazole, which is present in my product at less than 1%, making it a cosmetic under FDA guidelines—not an over-the-counter (OTC) drug. Despite providing all the necessary documentation, including:

  • The MOCRA number issued by the FDA: 53-909131-779493 (confirming it as a cosmetic product),
  • A letter from our FDA-approved manufacturing facility, and
  • Full ingredient documentation,

I am still met with the same repetitive responses and no actual resolution.

What makes this even more frustrating is the inconsistency. Other sellers are actively listing similar products containing Ketoconazole—clearly mentioning it in their titles and images—while my compliant listing remains unfairly suspended.

I need clear answers and immediate action:

  • Why has my listing not been reinstated despite repeated confirmations that it would be?
  • Why does Amazon provide conflicting information and fail to resolve this matter, even after all documentation has been submitted?

I have been patient long enough, but this has caused significant harm to my business. I expect this matter to be addressed immediately, and I am happy to provide additional documentation if required. However, I cannot continue to accept the repeated delays and lack of follow-through from Amazon.

Kind regards

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

Create and manage listings
Tags:ASIN, Compliance, Listing deactivated, Product removal, detail page
10
78 views
23 replies
Reply
user profile

Repeated Delays in Listing Reinstatement Despite Confirmation

by Seller_FW5bUYayOLeeb

Dear Moderators,

I am writing to express my deep frustration with the lack of progress and clarity regarding my suspended listing for (ASIN: B0032FSDOA). For over two months, my listing has been deactivated, and for the past month, I have received the same response from Amazon multiple times:

"We have started the process of reinstating the product detail page, and it will be active within two business days."

The most recent response from Case ID: 16701135921

This has been promised 8-10 times across various cases, yet nothing has been done.

The issue revolves around Ketoconazole, which is present in my product at less than 1%, making it a cosmetic under FDA guidelines—not an over-the-counter (OTC) drug. Despite providing all the necessary documentation, including:

  • The MOCRA number issued by the FDA: 53-909131-779493 (confirming it as a cosmetic product),
  • A letter from our FDA-approved manufacturing facility, and
  • Full ingredient documentation,

I am still met with the same repetitive responses and no actual resolution.

What makes this even more frustrating is the inconsistency. Other sellers are actively listing similar products containing Ketoconazole—clearly mentioning it in their titles and images—while my compliant listing remains unfairly suspended.

I need clear answers and immediate action:

  • Why has my listing not been reinstated despite repeated confirmations that it would be?
  • Why does Amazon provide conflicting information and fail to resolve this matter, even after all documentation has been submitted?

I have been patient long enough, but this has caused significant harm to my business. I expect this matter to be addressed immediately, and I am happy to provide additional documentation if required. However, I cannot continue to accept the repeated delays and lack of follow-through from Amazon.

Kind regards

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

Create and manage listings
Tags:ASIN, Compliance, Listing deactivated, Product removal, detail page
10
78 views
23 replies
Reply
23 replies
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Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

Please take a look

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon @Emet_Amazon @April_Amazon

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hello @Seller_FW5bUYayOLeeb,

I've heard back from my partner team that has reviewed this request. The team said that as the product is a Human topical product that contains Ketoconazole, please update your product's detail page to include the concentration % of the Ketoconazole. Once this is done, let me know, and I'll review this further with the team.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi, thank you for looking into it.

Please note the concentration of Ketoconazole has already been updated everywhere in the product detail page , in Title, Bullet, Description and Ingredients. So where else are we supposed to add it?

Please guide exactly

Thank You

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

Please also note that our product is approved by the FDA as a cosmetic and is provided with a MOCRA Number: 53-909131-779493 (also known as a Cosmetic Product Listing Number). However, Amazon keeps asking for an NDC, which we cannot have because our product is not classified as a drug.

This has happened multiple times, even though we have been selling this product for over a decade and have had to jump through hoops to get back up. We faced this same ketoconazole issue back in 2017, worked with Amazon's legal team, and were successfully reinstated.

10
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for those details. I am checking with the team and will get back to you once I have more info.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hi @Seller_FW5bUYayOLeeb,

Just following up to let you know the product has been reinstated. Please allow up to 24 hours for this to update.

I hope this helps.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon Thank you for your attention. Although its not reinstated yet. But I hope it gets in 24 hours. I will update you here

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for letting me know. I am checking with the team and will get back to you when I have more info.

Regards,

- Manny

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

It been more than 24 hours, its still deactivated. Please let me know what is the issue?

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

I am looking into this. Thanks for your patience.

Regards,

- Manny

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon it was supposed to be reinstated within 24 hours but its been 5 days. This is what we are facing from past few months, we get this response that it will be reinstated in 2 days but it never happens.

30
Follow this discussion to be notified of new activity
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

Please take a look

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

Please take a look

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon

10
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon @Emet_Amazon @April_Amazon

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Seller_FW5bUYayOLeeb’s post

@Danny_Amazon @Manny_Amazon @Rose_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon @CR_Amazon @Jameson_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon@Joey_Amazon @priscilla_amazon@LeviDylan_Amazon @Sandy_Amazon @Emet_Amazon @April_Amazon

20
Reply
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
Reply
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hello @Seller_FW5bUYayOLeeb,

I've heard back from my partner team that has reviewed this request. The team said that as the product is a Human topical product that contains Ketoconazole, please update your product's detail page to include the concentration % of the Ketoconazole. Once this is done, let me know, and I'll review this further with the team.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hello @Seller_FW5bUYayOLeeb,

I've heard back from my partner team that has reviewed this request. The team said that as the product is a Human topical product that contains Ketoconazole, please update your product's detail page to include the concentration % of the Ketoconazole. Once this is done, let me know, and I'll review this further with the team.

Regards,

- Manny

20
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi, thank you for looking into it.

Please note the concentration of Ketoconazole has already been updated everywhere in the product detail page , in Title, Bullet, Description and Ingredients. So where else are we supposed to add it?

Please guide exactly

Thank You

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi, thank you for looking into it.

Please note the concentration of Ketoconazole has already been updated everywhere in the product detail page , in Title, Bullet, Description and Ingredients. So where else are we supposed to add it?

Please guide exactly

Thank You

20
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

Please also note that our product is approved by the FDA as a cosmetic and is provided with a MOCRA Number: 53-909131-779493 (also known as a Cosmetic Product Listing Number). However, Amazon keeps asking for an NDC, which we cannot have because our product is not classified as a drug.

This has happened multiple times, even though we have been selling this product for over a decade and have had to jump through hoops to get back up. We faced this same ketoconazole issue back in 2017, worked with Amazon's legal team, and were successfully reinstated.

10
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

Please also note that our product is approved by the FDA as a cosmetic and is provided with a MOCRA Number: 53-909131-779493 (also known as a Cosmetic Product Listing Number). However, Amazon keeps asking for an NDC, which we cannot have because our product is not classified as a drug.

This has happened multiple times, even though we have been selling this product for over a decade and have had to jump through hoops to get back up. We faced this same ketoconazole issue back in 2017, worked with Amazon's legal team, and were successfully reinstated.

10
Reply
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for those details. I am checking with the team and will get back to you once I have more info.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for those details. I am checking with the team and will get back to you once I have more info.

Regards,

- Manny

20
Reply
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hi @Seller_FW5bUYayOLeeb,

Just following up to let you know the product has been reinstated. Please allow up to 24 hours for this to update.

I hope this helps.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Manny_Amazon’s post

Hi @Seller_FW5bUYayOLeeb,

Just following up to let you know the product has been reinstated. Please allow up to 24 hours for this to update.

I hope this helps.

Regards,

- Manny

20
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon Thank you for your attention. Although its not reinstated yet. But I hope it gets in 24 hours. I will update you here

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon Thank you for your attention. Although its not reinstated yet. But I hope it gets in 24 hours. I will update you here

20
Reply
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for letting me know. I am checking with the team and will get back to you when I have more info.

Regards,

- Manny

10
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hi @Seller_FW5bUYayOLeeb,

Thanks for letting me know. I am checking with the team and will get back to you when I have more info.

Regards,

- Manny

10
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

It been more than 24 hours, its still deactivated. Please let me know what is the issue?

20
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon

It been more than 24 hours, its still deactivated. Please let me know what is the issue?

20
Reply
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

I am looking into this. Thanks for your patience.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Seller_FW5bUYayOLeeb’s post

Hello @Seller_FW5bUYayOLeeb,

I am looking into this. Thanks for your patience.

Regards,

- Manny

20
Reply
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon it was supposed to be reinstated within 24 hours but its been 5 days. This is what we are facing from past few months, we get this response that it will be reinstated in 2 days but it never happens.

30
user profile
Seller_FW5bUYayOLeeb
In reply to: Manny_Amazon’s post

Hi @Manny_Amazon it was supposed to be reinstated within 24 hours but its been 5 days. This is what we are facing from past few months, we get this response that it will be reinstated in 2 days but it never happens.

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