Urgent Assistance Required for Order Refund Issue
I am writing to express my urgent need for assistance regarding a persistent issue I have encountered with processing a refund for one of my orders.
Despite multiple attempts to initiate the refund, the order page consistently displays the message "No units to refund." I have contacted Amazon seller support multiple times regarding this matter, but I have yet to receive an effective solution. Each interaction with seller support has ended with a request for me to wait, which has been quite frustrating.
Given the importance of maintaining a positive customer experience, I am seeking your immediate help to resolve this matter and provide a prompt resolution.
Thank you for your attention to this matter.
Urgent Assistance Required for Order Refund Issue
I am writing to express my urgent need for assistance regarding a persistent issue I have encountered with processing a refund for one of my orders.
Despite multiple attempts to initiate the refund, the order page consistently displays the message "No units to refund." I have contacted Amazon seller support multiple times regarding this matter, but I have yet to receive an effective solution. Each interaction with seller support has ended with a request for me to wait, which has been quite frustrating.
Given the importance of maintaining a positive customer experience, I am seeking your immediate help to resolve this matter and provide a prompt resolution.
Thank you for your attention to this matter.
0 replies
Joey_Amazon
Hello @Seller_ohjTV0i1z3QL2,
Thank you for utilizing the forums!
If you wish, please share the Order ID and Seller Support case associated with this issue. I can take a look from my and see how I can provide support for this issue.
Thanks,
Joey
