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Seller_WI6iHlq5DjeO0

Inventory marked in reserved status but it's not

Hello,

I am hoping someone could help me as Amazon placed my inventory in reserved status out of the blue.

They told me they were moving it to another warehouse but it turns out it's actually not in reserved status and it was supposed to be updated on my dashboard. This happened in October 2024 and it's still hasn't been updated so I cannot advertise it as it says my units are in reserved status and 0 unit are available for sale.

I don't know what to do as I have contacted seller central numerous times but they keep thanking me for my patience and that it's under investigation with their technicians. But they do not give me any clear information as to where my inventory is and why it's not available for sale.

Have you had the same issue? How have you been able to resolve it?

Thank you for your help with this matter.

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3 replies
Tags:Inventory
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Seller_WI6iHlq5DjeO0

Inventory marked in reserved status but it's not

Hello,

I am hoping someone could help me as Amazon placed my inventory in reserved status out of the blue.

They told me they were moving it to another warehouse but it turns out it's actually not in reserved status and it was supposed to be updated on my dashboard. This happened in October 2024 and it's still hasn't been updated so I cannot advertise it as it says my units are in reserved status and 0 unit are available for sale.

I don't know what to do as I have contacted seller central numerous times but they keep thanking me for my patience and that it's under investigation with their technicians. But they do not give me any clear information as to where my inventory is and why it's not available for sale.

Have you had the same issue? How have you been able to resolve it?

Thank you for your help with this matter.

Tags:Inventory
10
31 views
3 replies
Reply
0 replies
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Ken_Amazon

Hi @Seller_WI6iHlq5DjeO0,

Thank you for your post.

Can you share me the case ID?

Ken

00
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Seller_WI6iHlq5DjeO0

Inventory marked in reserved status but it's not

Hello,

I am hoping someone could help me as Amazon placed my inventory in reserved status out of the blue.

They told me they were moving it to another warehouse but it turns out it's actually not in reserved status and it was supposed to be updated on my dashboard. This happened in October 2024 and it's still hasn't been updated so I cannot advertise it as it says my units are in reserved status and 0 unit are available for sale.

I don't know what to do as I have contacted seller central numerous times but they keep thanking me for my patience and that it's under investigation with their technicians. But they do not give me any clear information as to where my inventory is and why it's not available for sale.

Have you had the same issue? How have you been able to resolve it?

Thank you for your help with this matter.

31 views
3 replies
Tags:Inventory
10
Reply
user profile
Seller_WI6iHlq5DjeO0

Inventory marked in reserved status but it's not

Hello,

I am hoping someone could help me as Amazon placed my inventory in reserved status out of the blue.

They told me they were moving it to another warehouse but it turns out it's actually not in reserved status and it was supposed to be updated on my dashboard. This happened in October 2024 and it's still hasn't been updated so I cannot advertise it as it says my units are in reserved status and 0 unit are available for sale.

I don't know what to do as I have contacted seller central numerous times but they keep thanking me for my patience and that it's under investigation with their technicians. But they do not give me any clear information as to where my inventory is and why it's not available for sale.

Have you had the same issue? How have you been able to resolve it?

Thank you for your help with this matter.

Tags:Inventory
10
31 views
3 replies
Reply
user profile

Inventory marked in reserved status but it's not

by Seller_WI6iHlq5DjeO0

Hello,

I am hoping someone could help me as Amazon placed my inventory in reserved status out of the blue.

They told me they were moving it to another warehouse but it turns out it's actually not in reserved status and it was supposed to be updated on my dashboard. This happened in October 2024 and it's still hasn't been updated so I cannot advertise it as it says my units are in reserved status and 0 unit are available for sale.

I don't know what to do as I have contacted seller central numerous times but they keep thanking me for my patience and that it's under investigation with their technicians. But they do not give me any clear information as to where my inventory is and why it's not available for sale.

Have you had the same issue? How have you been able to resolve it?

Thank you for your help with this matter.

Tags:Inventory
10
31 views
3 replies
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Ken_Amazon

Hi @Seller_WI6iHlq5DjeO0,

Thank you for your post.

Can you share me the case ID?

Ken

00
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user profile
Ken_Amazon

Hi @Seller_WI6iHlq5DjeO0,

Thank you for your post.

Can you share me the case ID?

Ken

00
user profile
Ken_Amazon

Hi @Seller_WI6iHlq5DjeO0,

Thank you for your post.

Can you share me the case ID?

Ken

00
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