Solve the puzzle and verify that you are human
Hi, When I was consulting a case, the final step showed that I needed to "solve the puzzle, verify that you are human", but no puzzle appeared. I am unable to complete the verification and have been unable to open the case. How can I solve this situation
@Blake_Amazon@Stevie_Amazon@Micah_Amazon
Solve the puzzle and verify that you are human
Hi, When I was consulting a case, the final step showed that I needed to "solve the puzzle, verify that you are human", but no puzzle appeared. I am unable to complete the verification and have been unable to open the case. How can I solve this situation
@Blake_Amazon@Stevie_Amazon@Micah_Amazon
0 replies
Seller_xnS9yPLshnU23
I am having this issue as well. Is there a resolution to this problem? I have missing inventory that I need resolved.
Micah_Amazon
Hello @Seller_PYfkwDIzof9yJ,
Thank you for your post into Forums. Have you tried clearing your cache and cookies? If so, have you tried using a different browser?
If the issue persists, please open a seller support case for additional help and support.
Please let me know if you have any additional; questions.
Cheers,
Micah
Micah_Amazon
Hello @Seller_PYfkwDIzof9yJ,
Hope all is well. I wanted to follow up on my previous post and see if you still need assistance with the verification portion?
Please advise.
Cheers,
Micah