Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_S0yQY4DchEMmf

Amazon Customer Service

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

47 views
3 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
30
Reply
user profile
Seller_S0yQY4DchEMmf

Amazon Customer Service

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

Tags:Account Health, Deactivated, Seller Support, Suspended
30
47 views
3 replies
Reply
0 replies
user profile
Dougal_Amazon

Hello @Seller_S0yQY4DchEMmf,

My name is Dougal from the Community Manager Team and I would be happy to look deeper into this for you. I expect that customer service is directing buyers in the same way as is provided in the Amazon.com Returns Policy. If you can provide a case ID where you have contacted Amazon I will review and provide additional detail/guidance as needed.

Best, Dougal

01
Follow this discussion to be notified of new activity
user profile
Seller_S0yQY4DchEMmf

Amazon Customer Service

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

47 views
3 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
30
Reply
user profile
Seller_S0yQY4DchEMmf

Amazon Customer Service

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

Tags:Account Health, Deactivated, Seller Support, Suspended
30
47 views
3 replies
Reply
user profile

Amazon Customer Service

by Seller_S0yQY4DchEMmf

Amazon Customer Service is telling customers not to do returns just file A to Z claims works faster? what's up with this two of our customer reported these to us last week. Contacted Amazon they have done nothing.

Thank you for supporting veterans

Tags:Account Health, Deactivated, Seller Support, Suspended
30
47 views
3 replies
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Dougal_Amazon

Hello @Seller_S0yQY4DchEMmf,

My name is Dougal from the Community Manager Team and I would be happy to look deeper into this for you. I expect that customer service is directing buyers in the same way as is provided in the Amazon.com Returns Policy. If you can provide a case ID where you have contacted Amazon I will review and provide additional detail/guidance as needed.

Best, Dougal

01
Follow this discussion to be notified of new activity
user profile
Dougal_Amazon

Hello @Seller_S0yQY4DchEMmf,

My name is Dougal from the Community Manager Team and I would be happy to look deeper into this for you. I expect that customer service is directing buyers in the same way as is provided in the Amazon.com Returns Policy. If you can provide a case ID where you have contacted Amazon I will review and provide additional detail/guidance as needed.

Best, Dougal

01
user profile
Dougal_Amazon

Hello @Seller_S0yQY4DchEMmf,

My name is Dougal from the Community Manager Team and I would be happy to look deeper into this for you. I expect that customer service is directing buyers in the same way as is provided in the Amazon.com Returns Policy. If you can provide a case ID where you have contacted Amazon I will review and provide additional detail/guidance as needed.

Best, Dougal

01
Reply
Follow this discussion to be notified of new activity