AWD Labels Impossible download
Already 3 days have had issues with AWD Labels downloading
Some bugs in the system and impossible send goods without AWD labels
Case ID 15398289161
@KJ_Amazon
@Danny_Amazon @SEAmod @Tatiana_Amazon @Micah_Amazon @Jim_Amazon
AWD Labels Impossible download
Already 3 days have had issues with AWD Labels downloading
Some bugs in the system and impossible send goods without AWD labels
Case ID 15398289161
@KJ_Amazon
@Danny_Amazon @SEAmod @Tatiana_Amazon @Micah_Amazon @Jim_Amazon
2 replies
KJ_Amazon
Stuck at Step 3, While creating Shipment at AWD
Hello @Seller_UKfAz1VIAECNG. I see that this issue was raised by some other sellers in the above thread. I shared these comments with our AWD partners and will follow up here with upgrades or any seller next-steps.
KJ_Amazon
@Seller_UKfAz1VIAECNG
I just confirmed with our AWD partner team that there was an issue affecting that step of the process. That issue has been corrected, and sellers can now complete that step.
The team instructs sellers to revisit any shipments they had created to download the labels. Please let me know if you are still seeing any issues, but the process should be running smoothly.
Thanks again for the heads-up.
