Hi

I want to sell my supplement in Amazon Australia. I choose supplement and mineral category.

But it says i need to change gl_beauty to gl_drugstore.

Can someone advise how to do.

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Hello,

We received your appeal, but we are unable to reactivate your ASINs at this time.

Why did this happen?

The product detail page for the ASINs indicated in the next paragraph is not compliant with our policies.

What actions do I need to take?

To reactivate your ASINs, remove the prohibited content indicated below from your product detail page or provide additional evidence of compliance:

ASIN: B0CY9MR94X

Recommended changes to be done: Kindly note that the product is currently listed under gl_product_group_type gl_beauty, Kindly list it under gl_drugstore and product type DIETARY_SUPPLEMENTS

This product has been identified as a dietary supplement or drug that is listed outside of the correct Drugstore category. It is against Amazon policy to list such products outside of the correct Drugstore category. In order to properly list these products within the category and use the correct product types of dietary supplements and health and personal care, you need prior approval. For more information on the approval process, please visit our Seller Central Help Page here: https://sellercentral.amazon.com.au/gp/help/LBRQSC9HJS9S3QT?referral=A1YUD42ECPU75N_A38G03HQA2XOYR

Please note that the changes made to the product detail page can take from 2 to 4 hours to reflect in our systems. If after 4 hours the changes are not reflecting correctly, feel free to reopen this case.

How do I send the required information?

You can provide the required information on your "Account Health" page by clicking the appeal button next to the deactivated listing and following the instructions provided:

https://sellercentral.amazon.com.au/performance/dashboard?reftag=ah_em_rp

What happens if I do not provide the required information?

If we do not receive a response, the listings will remain deactivated. The violation record will remain on your "Account Health" page for up to 180 days after the listings were deactivated or until the violation is successfully disputed. Deleting your listings on the affected ASINs does not sufficiently address the reason for the violation and will not result in the violation removal from your "Account Health" page. Leaving these violations and other listing violations unaddressed may result in account deactivation. Within 90 days of the listings deactivation, if you do not provide the required information, you will receive a request to remove the inventory associated with these listings per our removal policy. Failure to address this request can lead to destruction of your inventory. For more information on our removal policy, go to "Required removals":

https://sellercentral.amazon.com.au/gp/help/external/202000820?referral=A1YUD42ECPU75N_A38G03HQA2XOYR