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New Seller Community

585K members
3.4K discussions
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Seller_sjQNCrhZVDEhK

I want my money back for Amazon Fees, I did not use the store or sell anything

Hi,

I read that since I ddi not sell anything or use the store I can get my fees back, how can I file that pls. Thanks!

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2 replies
Tags:Billing
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Seller_sjQNCrhZVDEhK

I want my money back for Amazon Fees, I did not use the store or sell anything

Hi,

I read that since I ddi not sell anything or use the store I can get my fees back, how can I file that pls. Thanks!

82 views
2 replies
Tags:Billing
00
Reply
0 replies
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Seller_LImVvUWeyiCfQ

It doesn't matter that you haven't made a sale; the refund is based on whether or not you've used any of the tools of the Professional account:

I did not use any tools and want to end my Professional selling plan. Will I get a refund?

You are eligible for a Professional selling plan refund if you have not used any Professional tools or benefits after signing up. If you want to end your Professional selling plan, you are eligible for a one-off refund of up to three months, and your refund request needs to be initiated within 90 days from the payment date of the Professional plan selling fees. If you meet this refund criteria, contact Selling Partner Supportfor assistance with refunds.

If I did not generate a sale, am I eligible for a refund for the most recent charge?

No. The subscription fee is charged for the use of tools and benefits. We do not issue refunds based on your sales records.

If you haven't already, downgrade to the Individual Plan first, then request the refund if you qualify.

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Seller_sjQNCrhZVDEhK

I want my money back for Amazon Fees, I did not use the store or sell anything

Hi,

I read that since I ddi not sell anything or use the store I can get my fees back, how can I file that pls. Thanks!

82 views
2 replies
Tags:Billing
00
Reply
user profile
Seller_sjQNCrhZVDEhK

I want my money back for Amazon Fees, I did not use the store or sell anything

Hi,

I read that since I ddi not sell anything or use the store I can get my fees back, how can I file that pls. Thanks!

82 views
2 replies
Tags:Billing
00
Reply
user profile

I want my money back for Amazon Fees, I did not use the store or sell anything

by Seller_sjQNCrhZVDEhK

Hi,

I read that since I ddi not sell anything or use the store I can get my fees back, how can I file that pls. Thanks!

Tags:Billing
00
82 views
2 replies
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Seller_LImVvUWeyiCfQ

It doesn't matter that you haven't made a sale; the refund is based on whether or not you've used any of the tools of the Professional account:

I did not use any tools and want to end my Professional selling plan. Will I get a refund?

You are eligible for a Professional selling plan refund if you have not used any Professional tools or benefits after signing up. If you want to end your Professional selling plan, you are eligible for a one-off refund of up to three months, and your refund request needs to be initiated within 90 days from the payment date of the Professional plan selling fees. If you meet this refund criteria, contact Selling Partner Supportfor assistance with refunds.

If I did not generate a sale, am I eligible for a refund for the most recent charge?

No. The subscription fee is charged for the use of tools and benefits. We do not issue refunds based on your sales records.

If you haven't already, downgrade to the Individual Plan first, then request the refund if you qualify.

00
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user profile
Seller_LImVvUWeyiCfQ

It doesn't matter that you haven't made a sale; the refund is based on whether or not you've used any of the tools of the Professional account:

I did not use any tools and want to end my Professional selling plan. Will I get a refund?

You are eligible for a Professional selling plan refund if you have not used any Professional tools or benefits after signing up. If you want to end your Professional selling plan, you are eligible for a one-off refund of up to three months, and your refund request needs to be initiated within 90 days from the payment date of the Professional plan selling fees. If you meet this refund criteria, contact Selling Partner Supportfor assistance with refunds.

If I did not generate a sale, am I eligible for a refund for the most recent charge?

No. The subscription fee is charged for the use of tools and benefits. We do not issue refunds based on your sales records.

If you haven't already, downgrade to the Individual Plan first, then request the refund if you qualify.

00
user profile
Seller_LImVvUWeyiCfQ

It doesn't matter that you haven't made a sale; the refund is based on whether or not you've used any of the tools of the Professional account:

I did not use any tools and want to end my Professional selling plan. Will I get a refund?

You are eligible for a Professional selling plan refund if you have not used any Professional tools or benefits after signing up. If you want to end your Professional selling plan, you are eligible for a one-off refund of up to three months, and your refund request needs to be initiated within 90 days from the payment date of the Professional plan selling fees. If you meet this refund criteria, contact Selling Partner Supportfor assistance with refunds.

If I did not generate a sale, am I eligible for a refund for the most recent charge?

No. The subscription fee is charged for the use of tools and benefits. We do not issue refunds based on your sales records.

If you haven't already, downgrade to the Individual Plan first, then request the refund if you qualify.

00
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Danny_Amazon

Thanks for sharing that information @Seller_LImVvUWeyiCfQ- @Seller_sjQNCrhZVDEhK- here are the instructions for switching to the individual plan if that is a better fit for your business.

Best,

Daniel

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Danny_Amazon

Thanks for sharing that information @Seller_LImVvUWeyiCfQ- @Seller_sjQNCrhZVDEhK- here are the instructions for switching to the individual plan if that is a better fit for your business.

Best,

Daniel

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