Amazon lost one box and don't want to reimburse it
so I sent 21 box to Amazon and they all have ups tracking labels , 21 boxes were sent and 21 were delivered and Amazon reporting they only got 20 boxes! So one box is missing even though ups says it was delivered and now Amazon saying I lost it or ups what a joke , I sent the information and the receipt from the wholesaler. Yet they denied it .
Amazon lost one box and don't want to reimburse it
so I sent 21 box to Amazon and they all have ups tracking labels , 21 boxes were sent and 21 were delivered and Amazon reporting they only got 20 boxes! So one box is missing even though ups says it was delivered and now Amazon saying I lost it or ups what a joke , I sent the information and the receipt from the wholesaler. Yet they denied it .
0 replies
Jameson_Amazon
Hi @Seller_E2a4eXE1ayCZc,
Thank you for reaching out on the Seller Forums!
Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.
If can please send me your shipment ID and case IDs, I'd be happy to take a further look into this shipment to see how I can assist further!
Thanks again,
Jameson
