Category Approval Request for gl_grocery
I am writing to seek clarification and assistance regarding the repeated rejection of my product listing application under the specified category (gl_grocery products). I aim to sell my branded product, but each submission has been unsuccessful despite providing all required documentation.
I keep getting the same answer.
"-- We cannot accept the invoice that you provided because we are unable to verify the transaction with the supplier. Documents must be authentic and unaltered to be verified."
I have attached the following documents in addition to the invoice.
** Authenticity declaration from the company issuing the invoice.
** Notarized signature statement of the authorized person who signed the invoice.
** Shipping labels showing that the products were shipped to Amazon US warehouses on behalf of our company.
** Also requested product pictures and legal declaration statement
I have been trying to solve the problem for a long time, but the problem still persists.
Please help with the problem.
Thank you.
Category Approval Request for gl_grocery
I am writing to seek clarification and assistance regarding the repeated rejection of my product listing application under the specified category (gl_grocery products). I aim to sell my branded product, but each submission has been unsuccessful despite providing all required documentation.
I keep getting the same answer.
"-- We cannot accept the invoice that you provided because we are unable to verify the transaction with the supplier. Documents must be authentic and unaltered to be verified."
I have attached the following documents in addition to the invoice.
** Authenticity declaration from the company issuing the invoice.
** Notarized signature statement of the authorized person who signed the invoice.
** Shipping labels showing that the products were shipped to Amazon US warehouses on behalf of our company.
** Also requested product pictures and legal declaration statement
I have been trying to solve the problem for a long time, but the problem still persists.
Please help with the problem.
Thank you.
0 replies
Seller_Ca57zVH9QmQP5
Yes we are having the same problem and have now given up on trying to sell food on Amazon. They will not help us and provide no support on resolving this issue.
Seller_aSH3kxqOkQvwj
I am having issue with documentation and invoices being accepted by Seller No Support also for another reason.
Seller No Support will not help you and provide no support. This no support is happening to everyone.
I do not think Amazon agents are trained in documentation or business acumen and just fly through all cases opened and paste generic responses because 1. they do not have the time and are on a time based KPI and 2. they truly do not give a S.