Amazon Mexico Charges? What is going on?????
My Amazon account said I had limited access due to not having an up to date charge method for Amazon Mexico. I don't have any listings in the Amazon Mexico marketplace so did not want to do anything, but had not choice since I couldn't access my US account either. I add a charge method and get to charges one for $20.56 and then a second for $343.85. WHAT?
Amazon Mexico Charges? What is going on?????
My Amazon account said I had limited access due to not having an up to date charge method for Amazon Mexico. I don't have any listings in the Amazon Mexico marketplace so did not want to do anything, but had not choice since I couldn't access my US account either. I add a charge method and get to charges one for $20.56 and then a second for $343.85. WHAT?
10 replies
Seller_OvL8C4BJWiuS9
Mexico is part of the unified US account. How long have they been asking you to update your charge method?
Emet_Amazon
Hello @Seller_LtMC18hHbjrDD,
I appreciate you posting your concerns with having limited access to your account.
As I do see you're posting in the account health category, I have reached out to our community managers to review your situation and follow up if they can offer more support.
Our community managers may also be able to offer guidance on this as well, I would suggest if you have a related case ID to provide that here to help with their review of the situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.