🚨 ASK AMAZON TODAY – AGL team responding to your questions live
🗓️ EVENT TODAY: Join us today, May 29th, from 8am - 5pm PDT, for a live Q&A session with members of the Amazon Global Logistics (AGL) team! Get expert guidance on your global logistics solutions and international shipping questions. This is a great opportunity to ask questions and provide feedback directly to the AGL Team.
Whether you're new to AGL or a seasoned seller, this is your chance to:
- Get expert answers to your pressing AGL questions
- Share your experiences and learn from fellow sellers
- Provide direct feedback to the Amazon team
_____________________________________________________
📚 Key Resources: We've compiled key resources on all things AGL for easy access.
1. 📦 AGL Program Page: Why Amazon Global Logistics? Amazon Global Logistics is a door-to-door ocean freight transportation program. It’s part of a fully automated set of services we call Supply Chain by Amazon. With Amazon Global Logistics, you can ship inventory directly from China to Fulfillment by Amazon (FBA) and Amazon Warehousing and Distribution (AWD) with reduced landed costs and competitive rates.
2. 📺 Seller University - What is the Amazon Global Logistics service?: Discover Amazon Global Logistics benefits and services.
3. 📄 AGL Help Page: Learn about getting started, inventory optimization, shipment rates, transit times, and more.
4. 🔎 AGL Seller Resources: A complete library of guides, resources, and support materials for AGL sellers.
5. 🚢 Amazon Customs & Trade: Learn more about customs brokers who can help with accurately classifying products, calculating applicable duties, and making timely payments.
6. ✅ Ready to ship with Amazon Global Logistics?: Contact the AGL team directly by filling out the interest form.
_____________________________________________________
💡 Submit questions below!
Post all your questions as a reply to this thread! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.
In the meantime, let's keep the conversation going! Share your top tips for new sellers getting started with AGL, and let's build momentum heading into the May 29th Q&A session.
_____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
🚨 ASK AMAZON TODAY – AGL team responding to your questions live
🗓️ EVENT TODAY: Join us today, May 29th, from 8am - 5pm PDT, for a live Q&A session with members of the Amazon Global Logistics (AGL) team! Get expert guidance on your global logistics solutions and international shipping questions. This is a great opportunity to ask questions and provide feedback directly to the AGL Team.
Whether you're new to AGL or a seasoned seller, this is your chance to:
- Get expert answers to your pressing AGL questions
- Share your experiences and learn from fellow sellers
- Provide direct feedback to the Amazon team
_____________________________________________________
📚 Key Resources: We've compiled key resources on all things AGL for easy access.
1. 📦 AGL Program Page: Why Amazon Global Logistics? Amazon Global Logistics is a door-to-door ocean freight transportation program. It’s part of a fully automated set of services we call Supply Chain by Amazon. With Amazon Global Logistics, you can ship inventory directly from China to Fulfillment by Amazon (FBA) and Amazon Warehousing and Distribution (AWD) with reduced landed costs and competitive rates.
2. 📺 Seller University - What is the Amazon Global Logistics service?: Discover Amazon Global Logistics benefits and services.
3. 📄 AGL Help Page: Learn about getting started, inventory optimization, shipment rates, transit times, and more.
4. 🔎 AGL Seller Resources: A complete library of guides, resources, and support materials for AGL sellers.
5. 🚢 Amazon Customs & Trade: Learn more about customs brokers who can help with accurately classifying products, calculating applicable duties, and making timely payments.
6. ✅ Ready to ship with Amazon Global Logistics?: Contact the AGL team directly by filling out the interest form.
_____________________________________________________
💡 Submit questions below!
Post all your questions as a reply to this thread! Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.
In the meantime, let's keep the conversation going! Share your top tips for new sellers getting started with AGL, and let's build momentum heading into the May 29th Q&A session.
_____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
26 replies
Seller_tYzB0rYu1kYFT
My account has been suspended for more than seven months. There was also $19,000 in my account. Two days ago, the amount was withdrawn under the expense item. I don’t know how to get my money back.
Seller_Ki7tRMJugajBu
Problem Encountered:
The Amazon department is really inefficient
My flagship store link attribute is inconsistent with the brand， Repeatedly contacted the Amazon team and failed to get it taken care of. The advertising team, brand support, and brand support team push each other away.
Case ID：17674518951,Prompts that the brand ID is incorrect and you need to contact the brand team to change the brand ID.
Case ID：17702295951.Tip: Brand ID modified successfully, but need me to wait 7-10 days, after the fifth day did not succeed once again contact customer service.
It's now almost over a month later and the problem still hasn't been dealt with.
Reference Numbers (Optional) Case ID：17674518951 and 17702295951，17788371831
kele
Seller_NhPDbj7vu1Cun
What shipping information should we put on the shipping package for the country United Kindom (GB0 when Amazon collects VAT?
and where this can be found on Amazon's manage order page.
Seller_hhC1ZsHOkYgAy
hii my listing show tap to see the price. How i can fix that ??
Seller_1d6YvYZDe2uuj
When will sellers using AGL be able to shop into AWD?
Seller_hhC1ZsHOkYgAy
hii my listing shows tapnto see the price. How i can fix that??
I am new amazon seller
Seller_lUUFcoRex17kT
Does Amazon encourage a new (made in America) supplement brand to list it's products? If so, what is the certification process? Thanks in advance.
Seller_QfS2J08eRggVg
Hello Amazon, please address your policies that are incoherent with used items for international selling as well as domestic. Generally speaking, Amazon allows for sale of some used items, yet requires invoices for such items at times (to verify purchase, supply chain, etc). There is no such thing as an invoice for a used item.
A buyback model, for example, is one that used by used item sellers. But these are used items bought off various people wanting to get a little cash, not large suppliers with 1000s of fresh items ready to sell to you that can be resold on Amazon.
You need to develop a new policy, because this destroys small businesses if they face false claims.
