Shipment stuck in Customs Clearance Delay - sent from CT to VA, domestic LTL
We have a shipment that was delivered last week (FBA18074NF3T). It was shipped domestically via TForce Freight (Amazon Partnered LTL)
These are the last updates - does anyone know what's going on here? It never left the states and never went on a vessel. Thank you!
Friday, 5/24/2024 7:38 AM EDT Customs clearance delay. NORFOLK, VA,
Friday, 5/24/2024 7:38 AM EDT Package delivered. NORFOLK, VA,
Friday, 5/24/2024 7:06 AM EDT Vessel arrived at destination port NORFOLK, VA,
Friday, 5/24/2024 6:43 AM EDT Package is out for delivery. NORFOLK, VA,
Friday, 5/17/2024 8:41 AM EDT Pickup shipments are successfully transported and accepted by Fulfillment center. NORFOLK, VA,
Shipment stuck in Customs Clearance Delay - sent from CT to VA, domestic LTL
We have a shipment that was delivered last week (FBA18074NF3T). It was shipped domestically via TForce Freight (Amazon Partnered LTL)
These are the last updates - does anyone know what's going on here? It never left the states and never went on a vessel. Thank you!
Friday, 5/24/2024 7:38 AM EDT Customs clearance delay. NORFOLK, VA,
Friday, 5/24/2024 7:38 AM EDT Package delivered. NORFOLK, VA,
Friday, 5/24/2024 7:06 AM EDT Vessel arrived at destination port NORFOLK, VA,
Friday, 5/24/2024 6:43 AM EDT Package is out for delivery. NORFOLK, VA,
Friday, 5/17/2024 8:41 AM EDT Pickup shipments are successfully transported and accepted by Fulfillment center. NORFOLK, VA,
2 replies
Seller_DdmPiA1p1S2Wu
Those scans are really strange. Out for delivery, then arriving at a destination port after going out for delivery, then being delivered, then having a customs clearance delay. Not sure what to make of that. You could try contacting T-Force freight for assistance, but I find them to be completely incompetent at that company. I even got a rep there on the phone one time who refused to talk except to acknowledge she was there after just endlessly waiting for her to say something. I guess she figured it was a easy way to get paid, just stay on calls but don't actually do anything.
Jameson_Amazon
Hi @Seller_6c56Wu5DeMW7V,
I appreciate you reaching out about this! I'm just coming across this thread and wanted to check in with you, has there been any updates to this shipment since posting?
If you'd still like assistance with this, can you please send me your Seller Support case IDs? I'd be happy to take a further look into those correspondences to see how I can best help here!
Thanks so much,
Jameson
