SKU/Title/ISBN/Keyword Search Not Working in Manage Inventory
We have been experiencing some glitches when trying to filter or search for inventory in our Manage Inventory page on Amazon. It started end of July, we were able to search our Amazon inventory by using keywords (ie. searching iPad showed all our active iPad listings), however if we tried to sort the results by quantity the filter was removed and all of our inventory was showing again. Today, I tried a search on the Manage Inventory page and it's just not doing anything, I've tried keywords and SKUs/ASINs but every time the results come back showing our entire inventory catalog. We currently have no way to filter/search through our active Amazon inventory from within Amazon's manage inventory page.
Is this a known issue or is anyone else experiencing this lately?
SKU/Title/ISBN/Keyword Search Not Working in Manage Inventory
We have been experiencing some glitches when trying to filter or search for inventory in our Manage Inventory page on Amazon. It started end of July, we were able to search our Amazon inventory by using keywords (ie. searching iPad showed all our active iPad listings), however if we tried to sort the results by quantity the filter was removed and all of our inventory was showing again. Today, I tried a search on the Manage Inventory page and it's just not doing anything, I've tried keywords and SKUs/ASINs but every time the results come back showing our entire inventory catalog. We currently have no way to filter/search through our active Amazon inventory from within Amazon's manage inventory page.
Is this a known issue or is anyone else experiencing this lately?
6 replies
Seller_Xx3HQS6FYpIRI
We are experiencing this same issue. We have tried:
> Clearing Cache
> All browsers
> Different Devices
The behavior is the same: Search for anything on Manage Inventory -> Loads longer than usual -> List view does not adjust to the search (nothing happens)
Our other admin is not having this issue on our account through their profile.
Seller_YJGPfoKLVlOaq
I noticed this a week ago and supposedly they were working on it. How it can still be non-functional more than a week later is baffling. I'm beginning to wonder if something much more serious is going on.
Jameson_Amazon
Hi @Seller_7lHJxpNXp7zBS,
Thank you for reaching out about this! I did see some other posts from sellers about this issue but have seen that it has since been resolved. Has it been resolved for you?
If you are still experiencing this issue, I'd recommend opening a case with Seller Support so that team can take a further look into this for you. Once you open that case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.
Thanks again,
Jameson
