Amazon Payment on Hold
i reciver a email from compliance-verification@amazon.com
Hello
Your payments are currently on hold. To release your payment, verify the identity of Click on the button at the bottom of this email to verify your information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Your payments will be released when you verify your information. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: b0649373-a38f-4b08-81aa-6c0d5af79389
"Link to Upload Documents"
it has not any case id in my sellercentral accout, only email has this ,
i clips the links it can not open , i want to know , i replay the email ,not any respone
how can i provide the document ,
best reagrds
Amazon Payment on Hold
i reciver a email from compliance-verification@amazon.com
Hello
Your payments are currently on hold. To release your payment, verify the identity of Click on the button at the bottom of this email to verify your information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Your payments will be released when you verify your information. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: b0649373-a38f-4b08-81aa-6c0d5af79389
"Link to Upload Documents"
it has not any case id in my sellercentral accout, only email has this ,
i clips the links it can not open , i want to know , i replay the email ,not any respone
how can i provide the document ,
best reagrds
3 replies
Seller_nNrqXZ0mcCDQW
i has been reicver 3 times email from this email , i has been contact online seller support , they told us this is may amazon email ,
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....
Dawn_Amazon
Hello @Seller_nNrqXZ0mcCDQW,
This is Dawn from Amazon, thank you for using Seller Forums.
"i reciver a email from compliance-verification@amazon.com
Hello
Your payments are currently on hold. To release your payment, verify the identity of Click on the button at the bottom of this email to verify your information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Your payments will be released when you verify your information. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: b0649373-a38f-4b08-81aa-6c0d5af79389
"Link to Upload Documents"
it has not any case id in my sellercentral accout, only email has this ,
i clips the links it can not open , i want to know , i replay the email ,not any respone
how can i provide the document ,"
Understand that you have received an email asking you to verify your payment method.
Alternatively you may open case and describe your issue in detailed. This way, you will allow the relevant team to investigate and revert as soon as possible for your necessary assistance.
If you have already opened a case, you can provide the case ID here so we can have a look at the case.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Dawn
