Product page saying "Currently unavailable" but active on back end
My listing has units as active but on the listing page it reads "currently unavailable" I checked vacation mode and it is off, it's been more than 24 hours and units are ready for sale. Please help.
Product page saying "Currently unavailable" but active on back end
My listing has units as active but on the listing page it reads "currently unavailable" I checked vacation mode and it is off, it's been more than 24 hours and units are ready for sale. Please help.
2 replies
Seller_LImVvUWeyiCfQ
Are you FBA or FBM? If FBA, Amazon may be moving your products around. If FBM, you may need to open a case with Seller Support. Once you open your case, come back to your thread and post the case ID. Any Community Manager that stops by will need that to offer assistance.
CR_Amazon
@Seller_VeHBhCtFLsVcw
Hi there, my name is CR and wanted to hop in here to see if you still needed assistance.
Sometimes this can happen if you are trying to view from a different location than the US. If you update to a US zip code you may see it as active which can sometimes be the case.
Have you opened a case with Seller Support? If not, that would be the next best step here if the above does not apply to you. If you have already, pop the case # below and I'd be happy to take a further look there.
I'll hang tight for your reply.
CR_Amazon
