GTIN exemption not working
Hi
I am trying to add a listing in the Software category using Generic as the brand.
I have already received the GTIN exemption but when I try to create the listing it is asking for GTIN again.
I also tried adding my product from the View Selling Applications page but my product is not already on Amazon and when I enter into the search it comes up not found.
Been trying to resolve this for days now.
This is such a convoluted procedure and it seems many others have had similar problems.
Come on Amazon you need to lift your game here. I just keep going in circles trying to resolve this. If something else is wrong with the listing your error messages should say exactly what is wrong. I messaged your support and all they said I likely did not fill out the manufacturer field but I did fill out that field. I am the manufacturer of the software.
Amazon if you do not find me a resolution you will not get my business.
Someone please help before I throw in the towel.
Thank you.
GTIN exemption not working
Hi
I am trying to add a listing in the Software category using Generic as the brand.
I have already received the GTIN exemption but when I try to create the listing it is asking for GTIN again.
I also tried adding my product from the View Selling Applications page but my product is not already on Amazon and when I enter into the search it comes up not found.
Been trying to resolve this for days now.
This is such a convoluted procedure and it seems many others have had similar problems.
Come on Amazon you need to lift your game here. I just keep going in circles trying to resolve this. If something else is wrong with the listing your error messages should say exactly what is wrong. I messaged your support and all they said I likely did not fill out the manufacturer field but I did fill out that field. I am the manufacturer of the software.
Amazon if you do not find me a resolution you will not get my business.
Someone please help before I throw in the towel.
Thank you.
2 replies
Seller_hw2AEmoGfMeoM
Update:
A support person suggested I change the Manufacturer to Generic and lo and behold the listing then went through.
Happy days!