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Seller_CJlzFIg8Q8AiP

Shipping to New Zealand from Australia (Invalid Tracking ID)

Hi Everyone,

I am doing my first FBM order to New Zealand. I use Australia Post for Australian orders and see no issues . But I am getting an invalid tracking ID warning for NZ orders, even-though tracking ID is valid and generated from Australia Post. Did you guys had the same issue?

Please see the screenshot.

Regards
Sammy

42 views
2 replies
Tags:International expansion
00
Reply
user profile
Seller_CJlzFIg8Q8AiP

Shipping to New Zealand from Australia (Invalid Tracking ID)

Hi Everyone,

I am doing my first FBM order to New Zealand. I use Australia Post for Australian orders and see no issues . But I am getting an invalid tracking ID warning for NZ orders, even-though tracking ID is valid and generated from Australia Post. Did you guys had the same issue?

Please see the screenshot.

Regards
Sammy

Tags:International expansion
00
42 views
2 replies
Reply
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
2 replies
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
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user profile
Seller_CJlzFIg8Q8AiP

Shipping to New Zealand from Australia (Invalid Tracking ID)

Hi Everyone,

I am doing my first FBM order to New Zealand. I use Australia Post for Australian orders and see no issues . But I am getting an invalid tracking ID warning for NZ orders, even-though tracking ID is valid and generated from Australia Post. Did you guys had the same issue?

Please see the screenshot.

Regards
Sammy

42 views
2 replies
Tags:International expansion
00
Reply
user profile
Seller_CJlzFIg8Q8AiP

Shipping to New Zealand from Australia (Invalid Tracking ID)

Hi Everyone,

I am doing my first FBM order to New Zealand. I use Australia Post for Australian orders and see no issues . But I am getting an invalid tracking ID warning for NZ orders, even-though tracking ID is valid and generated from Australia Post. Did you guys had the same issue?

Please see the screenshot.

Regards
Sammy

Tags:International expansion
00
42 views
2 replies
Reply
user profile

Shipping to New Zealand from Australia (Invalid Tracking ID)

by Seller_CJlzFIg8Q8AiP

Hi Everyone,

I am doing my first FBM order to New Zealand. I use Australia Post for Australian orders and see no issues . But I am getting an invalid tracking ID warning for NZ orders, even-though tracking ID is valid and generated from Australia Post. Did you guys had the same issue?

Please see the screenshot.

Regards
Sammy

Tags:International expansion
00
42 views
2 replies
Reply
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
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Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
Follow this discussion to be notified of new activity
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
user profile
Seller_F1uD7ANg6fsbm
Most helpful reply

Hi dostum,

I checked the order you provided and see that you have selected other from carrier even though there was Australia post in the drop down. You must verify that you are providing the correct tracking information for each order you ship.

Please select Australia Post Article ID or Australia Post Consignment and select the appropriate one.

This will affect your valid tracking.

Australia Post-Consignment Length: 10 to 16 characters

Example: 33UB60006501

Australia Post-ArticleID Length: 20 to 23 characters

Example: 0307063233748006000990

Please visit this help page to know more : https://sellercentral.amazon.com.au/help/hub/reference/G202014610

Kind regards

10
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