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Seller_6gLEkAcdfcJeE

Cases Going On On On On No Response

Cases Going On A Month No Response

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Tags:Account Health
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Seller_6gLEkAcdfcJeE

Cases Going On On On On No Response

Cases Going On A Month No Response

Tags:Account Health
00
14 views
5 replies
Reply
5 replies
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LeviDylan_Amazon

Hello @Seller_6gLEkAcdfcJeE,

Thank you for utilizing the Seller Forums.

user profile
Seller_6gLEkAcdfcJeE
Cases Going On A Month No Response
View post

I see that you have concerns with cases that have not received a response in quite some time.

So that I am able to assist you, I will need to learn more details. Can you share the case ID(s) here in this thread, so we can take a look? What were the cases created about? Have the cases been marked as transferred, then no response? Or have they altogether not been responded to?

I look forward to learning more about this. Once you have reviewed the questions above, please feel free to respond here in this thread. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

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Stevie_Amazon

Hey @Seller_6gLEkAcdfcJeE,

I am going to engage with another Community Manager who will review this further.

Stevie.

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Seller_6gLEkAcdfcJeE

Cases Going On On On On No Response

Cases Going On A Month No Response

14 views
5 replies
Tags:Account Health
00
Reply
user profile
Seller_6gLEkAcdfcJeE

Cases Going On On On On No Response

Cases Going On A Month No Response

Tags:Account Health
00
14 views
5 replies
Reply
user profile

Cases Going On On On On No Response

by Seller_6gLEkAcdfcJeE

Cases Going On A Month No Response

Tags:Account Health
00
14 views
5 replies
Reply
5 replies
5 replies
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LeviDylan_Amazon

Hello @Seller_6gLEkAcdfcJeE,

Thank you for utilizing the Seller Forums.

user profile
Seller_6gLEkAcdfcJeE
Cases Going On A Month No Response
View post

I see that you have concerns with cases that have not received a response in quite some time.

So that I am able to assist you, I will need to learn more details. Can you share the case ID(s) here in this thread, so we can take a look? What were the cases created about? Have the cases been marked as transferred, then no response? Or have they altogether not been responded to?

I look forward to learning more about this. Once you have reviewed the questions above, please feel free to respond here in this thread. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
user profile
Stevie_Amazon

Hey @Seller_6gLEkAcdfcJeE,

I am going to engage with another Community Manager who will review this further.

Stevie.

00
Follow this discussion to be notified of new activity
user profile
LeviDylan_Amazon

Hello @Seller_6gLEkAcdfcJeE,

Thank you for utilizing the Seller Forums.

user profile
Seller_6gLEkAcdfcJeE
Cases Going On A Month No Response
View post

I see that you have concerns with cases that have not received a response in quite some time.

So that I am able to assist you, I will need to learn more details. Can you share the case ID(s) here in this thread, so we can take a look? What were the cases created about? Have the cases been marked as transferred, then no response? Or have they altogether not been responded to?

I look forward to learning more about this. Once you have reviewed the questions above, please feel free to respond here in this thread. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
user profile
LeviDylan_Amazon

Hello @Seller_6gLEkAcdfcJeE,

Thank you for utilizing the Seller Forums.

user profile
Seller_6gLEkAcdfcJeE
Cases Going On A Month No Response
View post

I see that you have concerns with cases that have not received a response in quite some time.

So that I am able to assist you, I will need to learn more details. Can you share the case ID(s) here in this thread, so we can take a look? What were the cases created about? Have the cases been marked as transferred, then no response? Or have they altogether not been responded to?

I look forward to learning more about this. Once you have reviewed the questions above, please feel free to respond here in this thread. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Reply
user profile
Stevie_Amazon

Hey @Seller_6gLEkAcdfcJeE,

I am going to engage with another Community Manager who will review this further.

Stevie.

00
user profile
Stevie_Amazon

Hey @Seller_6gLEkAcdfcJeE,

I am going to engage with another Community Manager who will review this further.

Stevie.

00
Reply
Follow this discussion to be notified of new activity