Cases Going On On On On No Response
Cases Going On A Month No Response
Cases Going On On On On No Response
Cases Going On A Month No Response
5 replies
LeviDylan_Amazon
Hello @Seller_6gLEkAcdfcJeE,
Thank you for utilizing the Seller Forums.
I see that you have concerns with cases that have not received a response in quite some time.
So that I am able to assist you, I will need to learn more details. Can you share the case ID(s) here in this thread, so we can take a look? What were the cases created about? Have the cases been marked as transferred, then no response? Or have they altogether not been responded to?
I look forward to learning more about this. Once you have reviewed the questions above, please feel free to respond here in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Stevie_Amazon
Hey @Seller_6gLEkAcdfcJeE,
I am going to engage with another Community Manager who will review this further.
Stevie.