REFUND ISSUE
I RECEIVED A ORDER 112-8272079-0066616 AND AFTER RECEIVING THE ORDER CUSTOMER APPLY THE RETURN AND I RECEIVED THE EMPTY BOX FROM THE CUSTOMER BUT BEFORE CONTECT THE AMAZON CUSTOMER CARE ... AMAZON ALREADY ISSUE A REFUND TO CUSTOMER WITHOUT CONFIRMING ANY THING. HOW CAN I CLAIM THIS ISSUE.
REFUND ISSUE
I RECEIVED A ORDER 112-8272079-0066616 AND AFTER RECEIVING THE ORDER CUSTOMER APPLY THE RETURN AND I RECEIVED THE EMPTY BOX FROM THE CUSTOMER BUT BEFORE CONTECT THE AMAZON CUSTOMER CARE ... AMAZON ALREADY ISSUE A REFUND TO CUSTOMER WITHOUT CONFIRMING ANY THING. HOW CAN I CLAIM THIS ISSUE.
2 replies
Dominic_Amazon
Hi @Seller_VdT4lscIhktfe,
Dominic from Amazon here, would like to help. I would recommend you file a Safe-T Claim. This help page, File a reimbursement (SAFE-T) claim, provides all the info you would need around this process.
Best,
Dominic
