Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_dFTtuw1Sn1IyV

No standalone lithium batteries are sold with the product

case ID 17812081821, 17880785131, 17784492821, 17861038961

Amazon may have mistaken the built-in lithium battery for a banned button/coin battery. In fact, the battery is a non-removable polymer lithium battery (model: 500940), which is completely sealed inside the device and has no swallowing risk (attached with battery structure diagram and actual photos)(attach1-2)

1Corrective Measures Taken

1.1 Submit proof of battery type and safety design

Attached are six pictures of the non-removable battery and internal circuit protection design diagram(attach1-3)

1.2 “Equivalent test" and English statement from a third-party laboratory).(attach-4)

1.3Update product description and documents: Update the description about the battery not being removable on the listing page, and delete the words that may cause misunderstanding.

2. Precautions Amazon policy synchronization mechanism

A dedicated person will monitor the update of Amazon's battery policy every week and adjust the product information immediately (with a policy tracking form template).

Please check the document and review the listing.

Kind regards

12 views
0 replies
Tags:Account Health
00
Reply
user profile
Seller_dFTtuw1Sn1IyV

No standalone lithium batteries are sold with the product

case ID 17812081821, 17880785131, 17784492821, 17861038961

Amazon may have mistaken the built-in lithium battery for a banned button/coin battery. In fact, the battery is a non-removable polymer lithium battery (model: 500940), which is completely sealed inside the device and has no swallowing risk (attached with battery structure diagram and actual photos)(attach1-2)

1Corrective Measures Taken

1.1 Submit proof of battery type and safety design

Attached are six pictures of the non-removable battery and internal circuit protection design diagram(attach1-3)

1.2 “Equivalent test" and English statement from a third-party laboratory).(attach-4)

1.3Update product description and documents: Update the description about the battery not being removable on the listing page, and delete the words that may cause misunderstanding.

2. Precautions Amazon policy synchronization mechanism

A dedicated person will monitor the update of Amazon's battery policy every week and adjust the product information immediately (with a policy tracking form template).

Please check the document and review the listing.

Kind regards

Tags:Account Health
00
12 views
0 replies
Reply
0 replies
Follow this discussion to be notified of new activity
user profile
Seller_dFTtuw1Sn1IyV

No standalone lithium batteries are sold with the product

case ID 17812081821, 17880785131, 17784492821, 17861038961

Amazon may have mistaken the built-in lithium battery for a banned button/coin battery. In fact, the battery is a non-removable polymer lithium battery (model: 500940), which is completely sealed inside the device and has no swallowing risk (attached with battery structure diagram and actual photos)(attach1-2)

1Corrective Measures Taken

1.1 Submit proof of battery type and safety design

Attached are six pictures of the non-removable battery and internal circuit protection design diagram(attach1-3)

1.2 “Equivalent test" and English statement from a third-party laboratory).(attach-4)

1.3Update product description and documents: Update the description about the battery not being removable on the listing page, and delete the words that may cause misunderstanding.

2. Precautions Amazon policy synchronization mechanism

A dedicated person will monitor the update of Amazon's battery policy every week and adjust the product information immediately (with a policy tracking form template).

Please check the document and review the listing.

Kind regards

12 views
0 replies
Tags:Account Health
00
Reply
user profile
Seller_dFTtuw1Sn1IyV

No standalone lithium batteries are sold with the product

case ID 17812081821, 17880785131, 17784492821, 17861038961

Amazon may have mistaken the built-in lithium battery for a banned button/coin battery. In fact, the battery is a non-removable polymer lithium battery (model: 500940), which is completely sealed inside the device and has no swallowing risk (attached with battery structure diagram and actual photos)(attach1-2)

1Corrective Measures Taken

1.1 Submit proof of battery type and safety design

Attached are six pictures of the non-removable battery and internal circuit protection design diagram(attach1-3)

1.2 “Equivalent test" and English statement from a third-party laboratory).(attach-4)

1.3Update product description and documents: Update the description about the battery not being removable on the listing page, and delete the words that may cause misunderstanding.

2. Precautions Amazon policy synchronization mechanism

A dedicated person will monitor the update of Amazon's battery policy every week and adjust the product information immediately (with a policy tracking form template).

Please check the document and review the listing.

Kind regards

Tags:Account Health
00
12 views
0 replies
Reply
user profile

No standalone lithium batteries are sold with the product

by Seller_dFTtuw1Sn1IyV

case ID 17812081821, 17880785131, 17784492821, 17861038961

Amazon may have mistaken the built-in lithium battery for a banned button/coin battery. In fact, the battery is a non-removable polymer lithium battery (model: 500940), which is completely sealed inside the device and has no swallowing risk (attached with battery structure diagram and actual photos)(attach1-2)

1Corrective Measures Taken

1.1 Submit proof of battery type and safety design

Attached are six pictures of the non-removable battery and internal circuit protection design diagram(attach1-3)

1.2 “Equivalent test" and English statement from a third-party laboratory).(attach-4)

1.3Update product description and documents: Update the description about the battery not being removable on the listing page, and delete the words that may cause misunderstanding.

2. Precautions Amazon policy synchronization mechanism

A dedicated person will monitor the update of Amazon's battery policy every week and adjust the product information immediately (with a policy tracking form template).

Please check the document and review the listing.

Kind regards

Tags:Account Health
00
12 views
0 replies
Reply
0 replies
0 replies
Quick filters
Sort by
Follow this discussion to be notified of new activity
Follow this discussion to be notified of new activity