Is anybody from qualified Amazon support able to help me finish Australian Account registration?
Dear Amazon Support Team & Respected community
Case 3000912383
I have difficulties with the finishing account registration in Australia.
The link they are sending me for identification shows an error : " Not found. The page you requested was not found."
I'm selling my PL product on USA + Canada since 2016. USA account registered on USA company and on email #1
I'm trying finish Australian pending registration from my UK account registered on UK company and email #2. In UK I'm selling from 2020
So the instruction they sending me says follow link and to select "United States."
When I choose "United States." - it says " Continue registration"
I already have USA account on USA company and on email #1 where I sell my product almost 9 years
Creating second USA account I believe it is against Amazon policy
But If I choose "Australia" - the system shows an error : " Not found. The page you requested was not found."
I did called Account Health department - they said need to choose "Australia". They saw the screenshot with error and don't know how to help
Has anyone else experienced this issue? What could be possible solutions?
Is anybody from qualified Amazon support able to help me finish Australian Account registration?
Dear Amazon Support Team & Respected community
Case 3000912383
I have difficulties with the finishing account registration in Australia.
The link they are sending me for identification shows an error : " Not found. The page you requested was not found."
I'm selling my PL product on USA + Canada since 2016. USA account registered on USA company and on email #1
I'm trying finish Australian pending registration from my UK account registered on UK company and email #2. In UK I'm selling from 2020
So the instruction they sending me says follow link and to select "United States."
When I choose "United States." - it says " Continue registration"
I already have USA account on USA company and on email #1 where I sell my product almost 9 years
Creating second USA account I believe it is against Amazon policy
But If I choose "Australia" - the system shows an error : " Not found. The page you requested was not found."
I did called Account Health department - they said need to choose "Australia". They saw the screenshot with error and don't know how to help
Has anyone else experienced this issue? What could be possible solutions?
2 replies
Seller_hngY7JFggXihX
@Ken_Amazon
@Jessica_Amazon_
Could you help me?
Ken_Amazon
Hi @Seller_hngY7JFggXihX,
Thank you for your post.
I see that you case 3000912383 is still ongoing.
I agree on the point that if you proceed with "United States" you might violate our policies, so please wait for seller support to respond to you.
Ken
