Unable to Change Bank Deposit Account on Seller Central
I am having an issue updating and changing my bank account method. I just refinanced an Amazon loan and I have an active Marcus by Goldman Sachs Loan. I've tried several email and phone calls with seller support.
Its just says 'forbidden' on the screen.
I have also been told I am not the primary account holder on my seller central account which is incorrect since I'm the only one who accesses and uses it.
Any help would be apppreciated.
Thanks,
Unable to Change Bank Deposit Account on Seller Central
I am having an issue updating and changing my bank account method. I just refinanced an Amazon loan and I have an active Marcus by Goldman Sachs Loan. I've tried several email and phone calls with seller support.
Its just says 'forbidden' on the screen.
I have also been told I am not the primary account holder on my seller central account which is incorrect since I'm the only one who accesses and uses it.
Any help would be apppreciated.
Thanks,
1 reply
Micah_Amazon
Hello @Seller_7H5YaRkh9Clim,
Thank you for reaching out.
Update existing bank account information
Go to Settings, and click Account Info.
On the Seller Account Information page, under Payment Information, click Deposit Methods.
Click Replace deposit method. If you need to edit other bank account information, click Manage Deposit Methods.
To confirm that your bank account information has been updated, view the Deposit Methods page in Seller Central. It may take up to two business days for information to be updated.
If you still receive the error message, please open a seller support case for additional assistance. You can share the case ID in this thread and I can escalate.
Cheers,
Micah