I have used 4 products for photo shooting and submitted 6 brand registration applications in total, but each time they were rejected due to images problems.
Dear Amazon Brand Applications Management Team,
I am writing to express my concern regarding the rejection of my Brand Registry application, I have used 4 products for photo shooting and submitted 5 brand registration applications in total, but each time they were rejected due to images problems.
My product features my brand logo permanently affixed to it in a way that cannot be removed. These images were taken under natural lighting and are not digitally altered, photoshopped, or computer-generated in any way. I think there are misjudgments in these review results.
I respectfully request a careful re-evaluation of my application and the submitted images. I am also fully prepared to provide additional evidence to verify the authenticity of the product and branding.
Thank you for your attention and assistance in resolving this issue.
Brand Applications Case ID: 17751853491/17749462061/17723086421/17675891651/17661093261/17642796491
@Sandy_Amazon @CR_Amazon
I have used 4 products for photo shooting and submitted 6 brand registration applications in total, but each time they were rejected due to images problems.
Dear Amazon Brand Applications Management Team,
I am writing to express my concern regarding the rejection of my Brand Registry application, I have used 4 products for photo shooting and submitted 5 brand registration applications in total, but each time they were rejected due to images problems.
My product features my brand logo permanently affixed to it in a way that cannot be removed. These images were taken under natural lighting and are not digitally altered, photoshopped, or computer-generated in any way. I think there are misjudgments in these review results.
I respectfully request a careful re-evaluation of my application and the submitted images. I am also fully prepared to provide additional evidence to verify the authenticity of the product and branding.
Thank you for your attention and assistance in resolving this issue.
Brand Applications Case ID: 17751853491/17749462061/17723086421/17675891651/17661093261/17642796491
@Sandy_Amazon @CR_Amazon
5 replies
Seller_quJAKxm87u3vV
@Sandy_Amazon @CR_Amazon Please check the product pictures I submitted earlier. These images were taken under natural lighting and are not digitally altered, photoshopped, or computer-generated in any way.
Thank you for your attention and assistance in resolving this issue.
Dougal_Amazon
Hello @Seller_quJAKxm87u3vV,
Dougal from the Community Manager Team here and thank you for including your case ID's. I focused on the most recent 4 (all your submissions for May and the last one in April) to review the images you submitted.
While I am not on the team that makes the decision, my opinion is that the images you submitted do not display a definitive permanently affixed brand name. with the top down images, it looks like the brand name could have been applied with a sticker. If you were to submit images that show that the brand name is permanently affixed, for example, an indentation of where the brand name is printed on the product. I think you would have a better chance at displaying a preeminently affixed brand name.
For more detail on requirements and some examples, please review the Amazon Brand Registry Application Guide, section 3.5 Product information - product images on pages 6 and 7.
If you have completed the above and are still rejected, please let me know here and I can escalate.
Best, Dougal
