Our listing is showing a different seller and price?
Even when we click from our FBA inventory in seller central, its showing a completely different seller and price? But it's our listing. Is this normal for when it's a used item? But do we get credit for the sale considering we are not that seller?
Our listing is showing a different seller and price?
Even when we click from our FBA inventory in seller central, its showing a completely different seller and price? But it's our listing. Is this normal for when it's a used item? But do we get credit for the sale considering we are not that seller?
7 replies
Seller_z3XfkorVSmnEY
Welcome to Amazon! If you haven't already done so, there's lots of information on Amazon's help pages and at Seller University sell.amazon.com/learn
First of all, it's not *your* page. Amazon owns the product detail page. You may have created it, but it's not yours. Multiple sellers can have offers on a single ASIN. Often one of those sellers gets the 'buy box' (the image you're showing). Other sellers can be seen by clicking/tapping 'other sellers'. This is where you'll probably see your offer.
You will only get funds/credit when one of your units sells, not one owned by another seller.
