CPC, CPSIA warning attribute - help needed
Hi,
I have submitted product safety compliance documents and my application is rejected. I have submitted repeatedly with all the requirements that was asked of me including ASTMF963-23, CPSA tracking labels as shown in my image submissions, CPC certificates, test reports, and everything that is needed.
But I keep getting back the same auto responses saying I am missing the same requirements even though I have included them. They also tell me to update the CPSIA warning attribute but I have noted that there is no option to in the listing, and even if there was, my listing is down which means I can't update it.
It has been months of back and forth and I am at risk of losing all my inventory for disposal if I don't get this resolved soon which would really suck because I have all the documentation needed.
case ID: 17504137071
email title: MERCHANT: A1X7JF4K73NFNV, Marketplace: ATVPDKIKX0DER - Children’s Product Certificate (CPC) and Third-Party Test Report
Please help.
@Glenn_Amazon@Sandy_Amazon@Manny_Amazon
CPC, CPSIA warning attribute - help needed
Hi,
I have submitted product safety compliance documents and my application is rejected. I have submitted repeatedly with all the requirements that was asked of me including ASTMF963-23, CPSA tracking labels as shown in my image submissions, CPC certificates, test reports, and everything that is needed.
But I keep getting back the same auto responses saying I am missing the same requirements even though I have included them. They also tell me to update the CPSIA warning attribute but I have noted that there is no option to in the listing, and even if there was, my listing is down which means I can't update it.
It has been months of back and forth and I am at risk of losing all my inventory for disposal if I don't get this resolved soon which would really suck because I have all the documentation needed.
case ID: 17504137071
email title: MERCHANT: A1X7JF4K73NFNV, Marketplace: ATVPDKIKX0DER - Children’s Product Certificate (CPC) and Third-Party Test Report
Please help.
@Glenn_Amazon@Sandy_Amazon@Manny_Amazon
2 replies
Seller_aB6WdYh5ziXFS
@Michelle_Amazon@Cooper_Amazonadding you here as well as I've seen you interact with other sellers having the same problem
Manny_Amazon
Hi @Seller_aB6WdYh5ziXFS,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally, creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines, and may impact your ability to post in the forums.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE.
Regards,
- Manny
