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Seller_XgbUOC1w3dHra

seller central so slow when listing products

I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.

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Seller_XgbUOC1w3dHra

seller central so slow when listing products

I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.

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Manny_Amazon

Hello @Seller_XgbUOC1w3dHra,

I'm sorry you're running into this issue. Please share your most recent case ID related to this issue and I'll investigate this in more detail to help troubleshoot.

Regards,

- Manny

10
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Seller_yTvB1MM47QXh1

I'm a seasoned user and having the same problem recently. At first I thought it was my old laptop but no. I switch to a new one and is the same. For the whole month of September Amazon servers dedicated to seller inventory are just crawling, IMO.

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Seller_XgbUOC1w3dHra

seller central so slow when listing products

I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.

226 views
8 replies
50
Reply
user profile
Seller_XgbUOC1w3dHra

seller central so slow when listing products

I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.

50
226 views
8 replies
Reply
user profile

seller central so slow when listing products

by Seller_XgbUOC1w3dHra

I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.

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Manny_Amazon

Hello @Seller_XgbUOC1w3dHra,

I'm sorry you're running into this issue. Please share your most recent case ID related to this issue and I'll investigate this in more detail to help troubleshoot.

Regards,

- Manny

10
user profile
Seller_yTvB1MM47QXh1

I'm a seasoned user and having the same problem recently. At first I thought it was my old laptop but no. I switch to a new one and is the same. For the whole month of September Amazon servers dedicated to seller inventory are just crawling, IMO.

50
Follow this discussion to be notified of new activity
user profile
Manny_Amazon

Hello @Seller_XgbUOC1w3dHra,

I'm sorry you're running into this issue. Please share your most recent case ID related to this issue and I'll investigate this in more detail to help troubleshoot.

Regards,

- Manny

10
user profile
Manny_Amazon

Hello @Seller_XgbUOC1w3dHra,

I'm sorry you're running into this issue. Please share your most recent case ID related to this issue and I'll investigate this in more detail to help troubleshoot.

Regards,

- Manny

10
Reply
user profile
Seller_yTvB1MM47QXh1

I'm a seasoned user and having the same problem recently. At first I thought it was my old laptop but no. I switch to a new one and is the same. For the whole month of September Amazon servers dedicated to seller inventory are just crawling, IMO.

50
user profile
Seller_yTvB1MM47QXh1

I'm a seasoned user and having the same problem recently. At first I thought it was my old laptop but no. I switch to a new one and is the same. For the whole month of September Amazon servers dedicated to seller inventory are just crawling, IMO.

50
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