Credit Card Invalid
Hello,
I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.
Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.
I guess it's an internal error at Amazon systems. I would appreciate if anyone could help me as i am planning to list my first product on Amazon North America and this error is very frustrating.
Thank you so much,
Credit Card Invalid
Hello,
I've been using the same credit card for my charge method for North America and EU accounts and there was no issue. Suddenly, I received an email saying my card is invalid while it's working well on my EU accounts. I added a new card and still receiving 'credit card is invalid while i'm using both cards on other websites and services.
Both of the cards are credit cards and are not prepaid. The billing address is the same as my Bank.
I guess it's an internal error at Amazon systems. I would appreciate if anyone could help me as i am planning to list my first product on Amazon North America and this error is very frustrating.
Thank you so much,
8 replies
Seller_nRFmxiQg4EGrw
By any chance are these both MasterCard cards? Or either or both from Capitol One?
There were issues a month or so ago where many people had problems with MC, doubly so if issued by Capitol One; not sure what was actually done to resolve the problem, or if it just withered away. Hopefully you're not starting a revival of the problem.
Steve_Amazon
Hi @Seller_7HB3uU2uXndg0,
Steve from Amazon here, thank you for reaching out. Can you please provide me with the latest case IDs you have created to Seller Support for this issue?
I would like to review this situation and see if I can help here.
Thanks,
Steve
