Adjusting Shipping Times
Is it possible to extend shipping times beyond 5-10 days for a product I am selling? I have a product that takes 14 days to ship and want to present a more realistic timeframe for customers so they aren't surprised by the longer wait. I saw that you can extend handling time but it only gave me an option of 0-1 handling days.
Adjusting Shipping Times
Is it possible to extend shipping times beyond 5-10 days for a product I am selling? I have a product that takes 14 days to ship and want to present a more realistic timeframe for customers so they aren't surprised by the longer wait. I saw that you can extend handling time but it only gave me an option of 0-1 handling days.
2 replies
Seller_DdmPiA1p1S2Wu
You have to set longer handling times at the SKU/ASIN level.
Jameson_Amazon
Hi @Seller_VAOEww4bIG3px,
Thank you for reaching out with this question!
To modify your transit time, please follow these steps:
- Go to Shipping Settings.
- Under the Shipping Templates tab, select the shipping template that you want to edit.
- Click Edit Template on the right side of the screen.
- Select the Shipping option, Regions, and Rates option that you want to configure.
- Modify the transit time by selecting the drop down menu under the Transit Time excluding handling time column.
- Repeat for as many Shipping options and Regions as needed.
- Click Save.
To find the above instructions and additional information, please check out this help page.
Please let me know if this was what you were looking for! And of course, if you have any additional questions.
All the best,
Jameson
