I’m trying to switch to an individual seller from Professional
Hi, I have just opened my seller account and have been approved to sell on 4th May, Then they reviewed and suspended it saying I hadn’t provided sufficient information. Still suspended. I have decided I don’t want to pay them $54.95 per month for no service. How can I downgrade the account from Professional to Individual. it says 'You have another service associated with this account which does not allow you to change your subscription status;. Regards Rodney
I’m trying to switch to an individual seller from Professional
Hi, I have just opened my seller account and have been approved to sell on 4th May, Then they reviewed and suspended it saying I hadn’t provided sufficient information. Still suspended. I have decided I don’t want to pay them $54.95 per month for no service. How can I downgrade the account from Professional to Individual. it says 'You have another service associated with this account which does not allow you to change your subscription status;. Regards Rodney
8 replies
Seller_IpaYXfUJM6Voa
Hi, I just opened my dealer account. He then suspended the investigations saying that I did not provide enough information. Still suspended. Amazon should value the vendors as much as they value their customers. However, we do not see it even at the opening of the account. I think he should review some of his policies. You have to offer more logical reasons that we and you win.
Seller_5lxA67mynzSnx
Same story here.
I register and paid yesterday and they did have said my identification verification has been successful and i can start selling, however the account was de-activated for no reason.
I paid $54.95 for nothing so far too.
I tried everything including calling someone who was not really responsible for Amazon Australia but UK, chatting with online agent who helped to internally raised tickets, through the sellercentre and raise case tickets. Nothing happened.
While typing this, they just sent another email asking for the same documents, the third time now.
Anyone please advise what to do from here?
The same i even raised a request to close this seller’s account, still ignored by the sellers team. very frustrating.
Seller_aZehckjsu9qsL
There is no downgrade available on Amazon Australia . Professional selling plan Only . I have asked and was told that at the moment there are no other options besides the monthly selling fee
