Listing Offering NOT SHOWING despite Status as Active and buyable with Available stock
The listing says it is active and buyable, but it isn't because it states "Currently unavailable." This is despite having 1 unit Available and Status as Active on Manage Inventory. There are no Account Health issues or any other issues for this listing, but somehow, the listing isn't active and buyable despite the main indicators saying it is.
Case ID: 15632696491 - Help troubleshoot this issue; thank you. @CR_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon @Danika_Amazon
Listing Offering NOT SHOWING despite Status as Active and buyable with Available stock
The listing says it is active and buyable, but it isn't because it states "Currently unavailable." This is despite having 1 unit Available and Status as Active on Manage Inventory. There are no Account Health issues or any other issues for this listing, but somehow, the listing isn't active and buyable despite the main indicators saying it is.
Case ID: 15632696491 - Help troubleshoot this issue; thank you. @CR_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon @Danika_Amazon
1 reply
Cooper_Amazon
Good Evening @Seller_YwjhG4CUAkkHw,
I just wanted to stop by and see if your feature offer eligibility issue ended up getting resolved on your end? I took a look at CASE ID 15632696491 and see your listing live and active on the website. Please feel free to let us know if the issue is still ongoing and we will be happy to continue investigating.
Have a lovely rest of the week.
Sincerely, Cooper_Amazon
