FEDEX is stealing your money
I have no idea what is going on but Fedex and amazon offers this shipping at a really low cost. When you choose it and put in your dimensions, fedex will super over charge you and they will say your dimensions where off. They will send the same dimensions back to you that you entered and say that its off then charge you $180-$200 dollars for the shipping when it only costed $28 in the beginning. The item I sell is only $70. So I basically paid Amazon hundreds, thousands dollars to sell my product. Amazon will not do anything about this. It's a huge run around and the money is not coming back to my account.
FEDEX is stealing your money
I have no idea what is going on but Fedex and amazon offers this shipping at a really low cost. When you choose it and put in your dimensions, fedex will super over charge you and they will say your dimensions where off. They will send the same dimensions back to you that you entered and say that its off then charge you $180-$200 dollars for the shipping when it only costed $28 in the beginning. The item I sell is only $70. So I basically paid Amazon hundreds, thousands dollars to sell my product. Amazon will not do anything about this. It's a huge run around and the money is not coming back to my account.
1 reply
KJ_Amazon
Hello @Seller_0nfEmSZO4SlCA
Thank you for reaching out about FedEx One Rate shipments and potential carrier adjustments.
FedEx One Rate service offers lower-cost options for packages that have a maximum volume of 2200 cubic inches and weight of 50 pounds. These are strict limits, and if the actual package exceeds those dimensions or weight, a more expensive FedEx service is required.
If you would like to dispute any adjustments, that must be done through Amazon Support. I recommend including photos or product details that support the information on the original label, as opposed to the audited information. If you share the Case ID for these I can review to determine what appeal paths are available.
Please note that in some cases, updated FedEx dimensions do not display in Seller Central. In these cases, please check the FedEx website tracking page.
