Why is amazon customer service sooo bad?? Why cant I get help?
Why cant I get help with a serious problem? Starting a month ago my ads stop spending, from 100's thousands of impressions to ZERO. Featured offers dropped from 100% to 0%...ZERO! Thousands of dollars in sales to ZERO! I have tried everything in self help to trouble shoot the issue to no avail. I have opened 2 support tickets (the most they allow at a time) weeks ago.....weeks and have received ZERO responses. I post my issue here in the board and get a generic admin response that doesnt even relate to my problem and then ghosted. you cannot get anyone relevant on the phone.... This is absolutely ridiculous for a company to completely ignore a customers problem to this degree. I pay amazon thousands $$$ every month and I cant get anyone to even acknowledge my issue. HELLLLLLOOOOOOOOOOOOOO Why do we put up with this junk? If I treated even one of my customers like this amazon would lose their minds and punish me to no end...but its ok for zon to treat us this way?
Why is amazon customer service sooo bad?? Why cant I get help?
Why cant I get help with a serious problem? Starting a month ago my ads stop spending, from 100's thousands of impressions to ZERO. Featured offers dropped from 100% to 0%...ZERO! Thousands of dollars in sales to ZERO! I have tried everything in self help to trouble shoot the issue to no avail. I have opened 2 support tickets (the most they allow at a time) weeks ago.....weeks and have received ZERO responses. I post my issue here in the board and get a generic admin response that doesnt even relate to my problem and then ghosted. you cannot get anyone relevant on the phone.... This is absolutely ridiculous for a company to completely ignore a customers problem to this degree. I pay amazon thousands $$$ every month and I cant get anyone to even acknowledge my issue. HELLLLLLOOOOOOOOOOOOOO Why do we put up with this junk? If I treated even one of my customers like this amazon would lose their minds and punish me to no end...but its ok for zon to treat us this way?