Repeated requests for brand registration were denied caseID[3009644953]
My picture has not been modified, and my brand name is permanently left on the product through embroidery, but why did the brand team still reject my request? Besides, I have also provided pictures of products from various angles and hand-held.But I got the same reply:The product images you provided do not display the label permanently affixed to the product or its packaging. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them. Is there an official who can give me an explanation?
Repeated requests for brand registration were denied caseID[3009644953]
My picture has not been modified, and my brand name is permanently left on the product through embroidery, but why did the brand team still reject my request? Besides, I have also provided pictures of products from various angles and hand-held.But I got the same reply:The product images you provided do not display the label permanently affixed to the product or its packaging. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them. Is there an official who can give me an explanation?
1 reply
Ken_Amazon
Hi @Seller_sM3ugWru1Dny4,
Thank you for your post.
I've seen some sellers sharing their experience with BrandRegistry, and some did say that when they changed the way how they took the pictures, they got approved.
Some cameras have filters that are automatically applied, and this may trigger the system sometimes.
Please try a different method how to take a picture of your product.
Ken