How can I contact the official customer service of Amazon sellers?
How can I contact the official customer service of Amazon sellers? My account keeps prompting this red question, and I can't open the help button in the upper right corner. After opening it, it still prompts this red error. How can I contact the official customer service to help me solve this problem?
How can I contact the official customer service of Amazon sellers?
How can I contact the official customer service of Amazon sellers? My account keeps prompting this red question, and I can't open the help button in the upper right corner. After opening it, it still prompts this red error. How can I contact the official customer service to help me solve this problem?
3 replies
Josh_Amazon
Hello @Seller_tdxQmYzkznU2l,
This is Josh from Amazon. Thank you for contacting our Forums!
Thank you for bringing this matter into our attention. We are aware of this issue and confirmed this has impacted multiple Selling Accounts, the error should no longer be present, and you should be able to update the credit card information and verify your identity following the links below:
Verify your Selling on Amazon account
Let me know if you need further support or the error is still present on your end.
Kind regards,
-Josh
