customer refund
The customer wants to return the product, what should I do?
Order ID
701-4412505-8025006
customer refund
The customer wants to return the product, what should I do?
Order ID
701-4412505-8025006
4 replies
Seller_OvL8C4BJWiuS9
Did they request a return through their Amazon account?
Seller_7LrAV0m5llaI7
Accept the return and provide the customer a refund?
Seller_LyYw7fQRKc5G7
We can not see your orders. Some product categories do not allow returns. All others you are required to accept, per your contract with Amazon. You did read this when you signed up to sell, right? In it, you are held to published Amazon policies in the help files, among other things.
Topher_Amazon
@Seller_Pk8dGWVy2Qafs just bumping the questions above so we can best answer.
Topher