Amazon Seller support calls won't go through
why does my calls never go through seller support, It keeps saying my call has been ended. I don't like using the chat box because seller support are able to end the chat whenever they feel like it.
Amazon Seller support calls won't go through
why does my calls never go through seller support, It keeps saying my call has been ended. I don't like using the chat box because seller support are able to end the chat whenever they feel like it.
5 replies
Atlas_Amazon
Hello @Seller_vTLz4ID4tuRu4
Thank you for the information provided regarding the issue occurring with your calls. To provide guidance, we will require additional details on this situation. Have you attempted to make multiple calls back to back? Have you ensured that the full number and area code is being entered when attempting? You will be unable to reach our team if the full number is not utilized or there are multiple calls back to back. We would recommend attempting to utilize another browser as well as clearing your cache and cookies to troubleshoot the current concern.
If you have verified this information, and are still being impacted, we would advise confirming on this thread. Additionally, we ask that you provide context to the specific issue that you are attempting to address so we may further understand the situation.
Best,
Atlas
