Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_NtrqtkdnyGJBQ

CHROME CRASHING with Amazon.com

The past 2 weeks, chrome constantly crashes on Amazon pages.

Anyone else have this issue?

669 views
41 replies
Tags:Add a product, Buy Box, Listings
230
Reply
user profile
Seller_NtrqtkdnyGJBQ

CHROME CRASHING with Amazon.com

The past 2 weeks, chrome constantly crashes on Amazon pages.

Anyone else have this issue?

Tags:Add a product, Buy Box, Listings
230
669 views
41 replies
Reply
41 replies
user profile
Seller_nRFmxiQg4EGrw

Not here. Using Chrome on both computers that we use for Amazon, haven't seen a crash.

Have you cleared your cache? That seems to be the main problem cause with Chrome.

51
user profile
Rose_Amazon

Hi @greenho,

Thanks for the post. Did @Picks_by_Nisha's solution solve the issue.

If yes, feel free to mark it as “Most Helpful Reply”. You can do so by using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.

If not, kindly share the case id that you opened with Seller Support.

Best regards,

Rose_Amazon

26
user profile
Seller_JiEs8uzvPcc4f

Yes! I'm constantly getting error 5, and I don't know how to fix it or what's causing it.

20
user profile
Seller_Qbp9D0nQghko0

Chrome released a new update today. It seems to have fixed the problem--fingers crossed.

I had the same issue.

Chrome would briefly load the page and then go, "Snap!" It is random but gets annoying.

Cleaning the browser history/caches and closing tabs did not resolve the problem.

I only had this issue on one computer, not the other. And it only happened on the Amazon buyer page (not the seller center).

60
user profile
Seller_g7PbGX1YRsgM8

I had the same issue and other issues using chrome. One Amazon employee said that their software would rub much better using FIREFOX instead of Google Chrome. Less problems using FIREFOX. Try it.

30
user profile
Seller_NRcsAplCDjo30

I don't remember now where, but I was told to use Firefox with Amazon. Haven't had an issue since

20
user profile
Seller_nRFmxiQg4EGrw

user profile
Seller_DBzTQPDCouH9d
Since I cleared my cache, I've now had to enter a Verification OTP every time I log in.
View post

I think that you're just seeing the same updates that Amazon has been rolling out to all of us over the last month or so. I didn't clear my cache (on either computer) before that starting happening. It was announced back in April that they were going to start requiring OTP at every sign in.

20
user profile
Seller_NtrqtkdnyGJBQ

We tried almost everything including clearing cache, reinstalling etc...

Using Firefox now, but it does not have all the widgets we need.

Seems like we're far from the only ones with this problem....

30
user profile
Seller_NtrqtkdnyGJBQ

CHROME CRASHING with Amazon.com

The past 2 weeks, chrome constantly crashes on Amazon pages.

Anyone else have this issue?

669 views
41 replies
Tags:Add a product, Buy Box, Listings
230
Reply
user profile
Seller_NtrqtkdnyGJBQ

CHROME CRASHING with Amazon.com

The past 2 weeks, chrome constantly crashes on Amazon pages.

Anyone else have this issue?

Tags:Add a product, Buy Box, Listings
230
669 views
41 replies
Reply
user profile

CHROME CRASHING with Amazon.com

by Seller_NtrqtkdnyGJBQ

The past 2 weeks, chrome constantly crashes on Amazon pages.

Anyone else have this issue?

Tags:Add a product, Buy Box, Listings
230
669 views
41 replies
Reply
41 replies
41 replies
Quick filters
Sort by
user profile
Seller_nRFmxiQg4EGrw

Not here. Using Chrome on both computers that we use for Amazon, haven't seen a crash.

Have you cleared your cache? That seems to be the main problem cause with Chrome.

51
user profile
Rose_Amazon

Hi @greenho,

Thanks for the post. Did @Picks_by_Nisha's solution solve the issue.

If yes, feel free to mark it as “Most Helpful Reply”. You can do so by using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.

If not, kindly share the case id that you opened with Seller Support.

Best regards,

Rose_Amazon

26
user profile
Seller_JiEs8uzvPcc4f

Yes! I'm constantly getting error 5, and I don't know how to fix it or what's causing it.

20
user profile
Seller_Qbp9D0nQghko0

Chrome released a new update today. It seems to have fixed the problem--fingers crossed.

I had the same issue.

Chrome would briefly load the page and then go, "Snap!" It is random but gets annoying.

Cleaning the browser history/caches and closing tabs did not resolve the problem.

I only had this issue on one computer, not the other. And it only happened on the Amazon buyer page (not the seller center).

60
user profile
Seller_g7PbGX1YRsgM8

I had the same issue and other issues using chrome. One Amazon employee said that their software would rub much better using FIREFOX instead of Google Chrome. Less problems using FIREFOX. Try it.

30
user profile
Seller_NRcsAplCDjo30

I don't remember now where, but I was told to use Firefox with Amazon. Haven't had an issue since

20
user profile
Seller_nRFmxiQg4EGrw

user profile
Seller_DBzTQPDCouH9d
Since I cleared my cache, I've now had to enter a Verification OTP every time I log in.
View post

I think that you're just seeing the same updates that Amazon has been rolling out to all of us over the last month or so. I didn't clear my cache (on either computer) before that starting happening. It was announced back in April that they were going to start requiring OTP at every sign in.

20
user profile
Seller_NtrqtkdnyGJBQ

We tried almost everything including clearing cache, reinstalling etc...

Using Firefox now, but it does not have all the widgets we need.

Seems like we're far from the only ones with this problem....

30
user profile
Seller_nRFmxiQg4EGrw

Not here. Using Chrome on both computers that we use for Amazon, haven't seen a crash.

Have you cleared your cache? That seems to be the main problem cause with Chrome.

51
user profile
Seller_nRFmxiQg4EGrw

Not here. Using Chrome on both computers that we use for Amazon, haven't seen a crash.

Have you cleared your cache? That seems to be the main problem cause with Chrome.

51
Reply
user profile
Rose_Amazon

Hi @greenho,

Thanks for the post. Did @Picks_by_Nisha's solution solve the issue.

If yes, feel free to mark it as “Most Helpful Reply”. You can do so by using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.

If not, kindly share the case id that you opened with Seller Support.

Best regards,

Rose_Amazon

26
user profile
Rose_Amazon

Hi @greenho,

Thanks for the post. Did @Picks_by_Nisha's solution solve the issue.

If yes, feel free to mark it as “Most Helpful Reply”. You can do so by using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.

If not, kindly share the case id that you opened with Seller Support.

Best regards,

Rose_Amazon

26
Reply
user profile
Seller_JiEs8uzvPcc4f

Yes! I'm constantly getting error 5, and I don't know how to fix it or what's causing it.

20
user profile
Seller_JiEs8uzvPcc4f

Yes! I'm constantly getting error 5, and I don't know how to fix it or what's causing it.

20
Reply
user profile
Seller_Qbp9D0nQghko0

Chrome released a new update today. It seems to have fixed the problem--fingers crossed.

I had the same issue.

Chrome would briefly load the page and then go, "Snap!" It is random but gets annoying.

Cleaning the browser history/caches and closing tabs did not resolve the problem.

I only had this issue on one computer, not the other. And it only happened on the Amazon buyer page (not the seller center).

60
user profile
Seller_Qbp9D0nQghko0

Chrome released a new update today. It seems to have fixed the problem--fingers crossed.

I had the same issue.

Chrome would briefly load the page and then go, "Snap!" It is random but gets annoying.

Cleaning the browser history/caches and closing tabs did not resolve the problem.

I only had this issue on one computer, not the other. And it only happened on the Amazon buyer page (not the seller center).

60
Reply
user profile
Seller_g7PbGX1YRsgM8

I had the same issue and other issues using chrome. One Amazon employee said that their software would rub much better using FIREFOX instead of Google Chrome. Less problems using FIREFOX. Try it.

30
user profile
Seller_g7PbGX1YRsgM8

I had the same issue and other issues using chrome. One Amazon employee said that their software would rub much better using FIREFOX instead of Google Chrome. Less problems using FIREFOX. Try it.

30
Reply
user profile
Seller_NRcsAplCDjo30

I don't remember now where, but I was told to use Firefox with Amazon. Haven't had an issue since

20
user profile
Seller_NRcsAplCDjo30

I don't remember now where, but I was told to use Firefox with Amazon. Haven't had an issue since

20
Reply
user profile
Seller_nRFmxiQg4EGrw

user profile
Seller_DBzTQPDCouH9d
Since I cleared my cache, I've now had to enter a Verification OTP every time I log in.
View post

I think that you're just seeing the same updates that Amazon has been rolling out to all of us over the last month or so. I didn't clear my cache (on either computer) before that starting happening. It was announced back in April that they were going to start requiring OTP at every sign in.

20
user profile
Seller_nRFmxiQg4EGrw

user profile
Seller_DBzTQPDCouH9d
Since I cleared my cache, I've now had to enter a Verification OTP every time I log in.
View post

I think that you're just seeing the same updates that Amazon has been rolling out to all of us over the last month or so. I didn't clear my cache (on either computer) before that starting happening. It was announced back in April that they were going to start requiring OTP at every sign in.

20
Reply
user profile
Seller_NtrqtkdnyGJBQ

We tried almost everything including clearing cache, reinstalling etc...

Using Firefox now, but it does not have all the widgets we need.

Seems like we're far from the only ones with this problem....

30
user profile
Seller_NtrqtkdnyGJBQ

We tried almost everything including clearing cache, reinstalling etc...

Using Firefox now, but it does not have all the widgets we need.

Seems like we're far from the only ones with this problem....

30
Reply