This article applies to selling in: Australia

Selling restrictions on safety risk products

Shopping with confidence is one of the highest priorities of Amazon. In order to ensure that the products available on Amazon are safe, we have identified certain products (see listing below) that have a higher risk of safety concerns. To list products in these categories, you must apply and submit documents showing that the products are safe for customers. This is in addition to our Restricted products policy.

How to list products with selling restrictions

  1. Go to Catalogue and click Add Products on Seller Central.
  2. Insert the ASIN or other product code in the search box.
  3. Under the product picture and information, click Listing Limitations apply and Request Approval.
  4. Upload the required documentation for the products that you intend to list. Depending on the product you are applying for, and how you acquire the products, we may ask for documents to include:
    • A purchase invoice from a manufacturer or distributor of the product.
    • Proof that the product is in accordance with AU standards for safety
  5. Submit the application. Within a few days, our seller support applications team will either approve the application or get in touch for more information.

If you wish to sell a product that is not currently offered on Amazon, but requires approval, first create the product. Once the product is created, it will be put into the “inactive” status on the Manage Inventory page. Click Edit and apply to list the product.

If you have applied to sell previously and have not heard back, or if you need to complete a draft application, go to Catalogue > Add Products on Seller Central and click Selling Application Status.

If you have applied to sell a certain product previously and have not heard back, or if you need to complete a draft application, go to Catalogue > Add Products on Seller Central and click Selling Application Status.

Product types that are restricted due to safety risk

Frequently asked questions

How do I know what types of products have selling restrictions?

Refer to the product groups above to learn more about the products that have selling restrictions and the requirements to sell those products.

What are the documents required to sell these products?

Depending on the products that you wish to sell, and on how you acquire them, we require documents that show that the products you wish to sell on Amazon are safe for customers.

What if I do not have those documents?

You can obtain most of these documents from your supplier.

Where can I find more information about document requirements?

For more information, refer to the help page Document requirements for safety risk products.

Can I list my products using an inventory file or API?

If you list products using an inventory file or API, you will receive an error message in case any of your products are restricted for any reason. Additionally, these products will appear on the Manage Inventory page as inactive. Click Edit and Request Approval to apply for approval. Once you are approved to sell in that category, you can either activate your products one by one on the Manage Inventory page, or re-upload the inventory file to activate the products in bulk.

How do I list these products in other marketplaces?

If you wish to sell safety risk products in other marketplaces, you may need to apply on each marketplace individually depending on the requirements of that marketplace.

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