This article applies to selling in: Australia

Phone model compatibility for wireless accessories

Phone model compatibility information can help reduce returns and negative reviews, and help ensure a positive customer experience. Beginning 19 June, 2019, it will be a requirement to include this information on your product pages. Follow these steps to update your ASINs:

Update ASINs individually

  1. Go to Manage Inventory.
  2. Click Edit (not the arrows to the right) for the ASIN that you want to update.
  3. On the product detail page, click More Details.
  4. Scroll down to Compatible Phone Models. Click on the empty field and select compatible models, or enter them yourself.
  5. At the bottom of the page, click Save and finish.

Identify ASINs and update in bulk

To help identify the ASINs that require this update, use the Listing Enhancements tool. See Enhance listing in bulk from your Mange Inventory on Enhance your listings to learn more.

If phone model compatibility does not apply

If phone model compatibility does not apply to your wireless accessory ASIN, take the following steps:

  1. Go to Manage Inventory.
  2. Click Edit (not the arrows to the right) for the ASIN that you want to update.
  3. On the product detail page, click More Details.
  4. Scroll down to Compatible Phone Models. Click on the empty field and enter “Not applicable” or choose “Not applicable” from the drop-down list.
  5. At the bottom of the page, click Save and finish.
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