This article applies to selling in: Australia

Water Efficiency Labelling & Standard (WELS)

If you list a product that falls under the Water Efficiency Labelling and Standards, it is your responsibility to ensure the proper label, icon, or water use information is displayed on the detail page. The Water Efficiency Labelling and Standards Act 2005 (WELS Act) requires that all WELS products are:

  • Registered with the WELS scheme, and
  • Labelled with correct water efficiency information in accordance with Australian Standard 6400:2016.

You may need to contact the product manufacturer or private labeler to obtain the proper label, icon, or water use information to comply with the WELS Act.

For more information, visit WELS – Label and Display Registered Products.

Products requiring WELS labels

Sellers are required to display WELS labels or information on detail pages for the following products:

  • Taps
    • Tap (excluding bidet, douche, garden, bath)
    • Spout (excluding bath, garden)
    • Faucet (excluding garden, bath)
    • Veggie spray
    • Laundry mixer
    • Basin mixer
    • Kitchen mixer
    • Sink mixer
    • Kitchen spray
    • Pull-out spray or pull-out shower spray
    • Swivel spray
    • Bubbler (excluding aquarium, hydroponic, ornament, hydrogen, animal)
  • Shower heads
  • Toilets
    • Lavatory
    • Flush valve
  • Urinals
  • Laundry washing machines (including washer/dryer combos)
  • Dishwashers

Displaying WELS information

Sellers are required to display WELS information on detail pages for all of the aforementioned products. This can be satisfied by one or both of the following options:

  • Display a photo of the WELS label for the specific product, or
  • Provide the WELS label or water rating information on the product description page

Additional information

For more information on the Water Efficiency Labelling and Standards see:

If you want to speak directly with the WELS scheme, their contact details are:

          Domestic: 1800 372 746

          International:  +61 2 6272 5232

          Email:  welscompliance@agriculture.gov.au

Failure to comply with the WELS requirements may result in suspension or removal of your selling privileges.

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