Order fulfillment settings: Cut-off times

You are able to set your own order cut-off times for Standard, Expedited and Premium Shipping options based on your business needs. Order cut-off time for Standard and Expedited Shipping is only applicable when Same Day handling time is enabled.

Create or modify the latest time of day that you can receive an order and ship it the same day:

1. In Seller Central, go to Settings and click Shipping Settings.
2. In General Shipping Settings, click Edit under Order cut-off times.
3. Set your time zone.
4. Set the desired order cut-off time for each shipping option.

Customer facing cut-off times

Customers will see a cut-off time one hour prior to the one you set for your Shipping option to allow for order processing. For example, if you have set the cut-off time for Next Day shipping as 3 p.m., customers see the cut-off time as 2 p.m.

How shipping requirements and delivery promises change depending on when the order was placed

If an order is placed before your cut-off time you must ship the item the same day. However, if an order is placed after cut-off time, you can ship the item the next business day.

	Order before customer facing cut-off time	Order after customer facing cut-off time
Order Shipping Option	Two Day Shipping	Two Day Shipping
Seller set cut-off time for Two Day Shipping	2 p.m. ET	2 p.m. ET
Customer facing order cut-off time	1 p.m. ET	1 p.m. ET
Order Time and Date	11 a.m. ET, Wednesday, September 14, 2016	3 p.m. ET, Wednesday, September 14, 2016
Ship by Date	Wednesday, September 14, 2016	Thursday, September 15, 2016
Deliver by Date	Friday, September 16, 2016	Monday, September 19, 2016