Amazon requires accurate box content information for each box sent to a fulfillment center. This information allows the fulfillment center to receive your shipment more quickly and make your inventory available for sale sooner. .
You can provide box content information to Amazon during the shipment creation process either through Seller Central or Amazon Marketplace Web Service.
Use web form (recommended)
When choosing this option, you will initially be presented with one box configuration. A box configuration is made up of the number of units, expiration dates (if applicable), box weights, and box dimensions. If you have many boxes with the same configuration, enter the box information once and then specify how many boxes match this configuration.
If any of your boxes have a different number of units, expiration dates, box weights, or box dimensions, add another box configuration. For shipments with only one SKU per box, click Add another box configuration at the bottom of the form to create a new row. For shipments with multiple SKUs per box, you can add boxes to the shipment as needed and use the Add another box size option to specify different box dimensions.
If you aren't sure how many boxes will be in your shipment, you can enter box content information for two boxes initially, then enter information for additional boxes one by one until your shipment is completed.
After making sure the information is correct, click Confirm to move to the next step. You can also click Save for later if you want to complete your shipment later.
Upload file (Excel format)
Upload file (.tsv format)
Use Amazon Marketplace Web Service (Amazon MWS)
To indicate which method you're using to provide box content information, call CreateInboundShipment or UpdateInboundShipment and set the IntendedBoxContentsSource of the InboundShipmentHeader to one of the available options: NONE, FEED, or 2D_BARCODE. The default option is NONE. If the value of IntendedBoxContentSource is NONE at the time a shipment is confirmed, the manual processing fee will be assessed when the fulfillment center receives your inventory. If FEED or 2D_BARCODE is selected but box content information is not provided, your shipment will incur a manual processing fee.
Skip providing box contents
If your shipping processes do not support providing box content information, you can choose to skip this step and have Amazon manually process your shipment for a fee.
If your shipment contains oversize products that you place directly on a pallet instead of in a box, consider each oversize unit a single box with one unit. If your shipment also contains boxes, continue to label those boxes as you normally would. Place a pallet label on each of the four sides of your pallet so your shipment is received properly.
Sometimes a product is not yet registered as date-sensitive in the Amazon system. In this case, select one of the multiple-box options and then Skip providing box contents when asked how you would like to provide box content information. Amazon will then manually assess the contents of each box and determine the appropriate product allocations.
For more information, see Expiration-dated FBA inventory
Modifying your inventory fulfillment process to provide box content information would allow fulfillment centers to receive your shipments more quickly and make your inventory available for sale sooner. However, if your shipping process doesn’t support providing this information, select one of the multiple box options and select Skip providing box contents when asked how you would like to provide box content information.