When customers outside your country purchase your products on Amazon, one way to fulfil these orders is to ship them yourself. There are several things to consider when shipping direct to your customers internationally.
If your inventory is located in a different country than the marketplace where your customers placed their order, you need to ship the product to your customer internationally. Here is an overview of the process:
It is also important to manage customer expectations. You should provide customers with accurate information about the country from which you are shipping your product. Specifically, you need to accurately state the ‘shipping from’ country in your seller profile and manage customer expectations by stating the actual shipping times from your country. You will be responsible for meeting the shipping expectations for all orders you receive.
International shipping charges vary depending on several factors, including:
In addition to the above charges, you should be aware of customs duties and taxes that will need to be paid. Do not expose customers to customs delays and additional duties and taxes on their products. It is your responsibility to take care of such matters when you deliver the product.
There are many online external resources that can help sellers determine rates and that will make delivery easier. Here are a few links. Consider visiting these websites directly to calculate the approximate delivery charges that you can expect when fulfilling orders for the Amazon stores that you would like to list in:
To learn more about items that are prohibited or restricted from import into New Zealand, you can visit the following websites: