Packaging your shipment correctly is crucial to making sure that your inventory reaches us safely and that it is optimised for entry into our fulfilment centres.
A successful fulfilment by Amazon (FBA) delivery to a fulfilment centre begins with the proper product preparation and packaging. For more information, refer to the help page Packaging and prep requirements. For larger scale deliveries, refer to the help page Truckload delivery to Amazon.
Following these instructions helps ensure that shipments arrive undamaged and ready for intake to our fulfilment centres:
Avoiding the following also helps ensure that shipments arrive ready for intake to Amazon fulfilment centres:
Picking the right-sized box for what you are shipping is important. If the package is too large, you will need to fill it up with enough packaging material so that the box will not collapse if heavier boxes are stacked on top during delivery.
Use a minimum of 5 cm of appropriate packing material around each item and the same amount in between your products and the walls of the box. If your items are being shipped in the manufacturer's case pack, the 5 cm of packing material is not necessary.
Use of appropriate packing material ensures that your shipment quickly moves through the fulfilment centre receiving process and protects our associates from potential safety issues.
Paper, specifically craft paper intended for packing applications, can be used to fill empty void space in the shipping box. For best results, use craft paper with a minimum basis weight of 22.6 kg to ensure that it is thick enough to provide protection.
Inflatable air pillows use air pressure to secure and hold products in place inside the shipping package and provides an air barrier of cushioning. They generally come in a strip of air pillows that you can easily use as lightweight dunnage to fill the void space in your box.